Richard Hlaing
Jackass Flat,VIC
Summary
Proven Food Waiter with a track record of enhancing customer satisfaction at Kang Thai through exceptional service and efficiency. Skilled in food safety and customer service, consistently improved table turnover and received positive feedback for food quality and service. Expert in maintaining cleanliness and providing culturally sensitive service, ensuring a comfortable dining experience for all guests.
Offering positive attitude and willingness to learn and grow in dynamic environment. Brings understanding of effective customer service and ability to handle transactions and maintain cleanliness. Ready to use and develop communication and multitasking skills in any role.
Developed strong interpersonal and communication skills in fast-paced dining environment. Demonstrated ability to manage multiple tasks efficiently while maintaining high level of customer satisfaction. Looking to transition into new field where these skills can drive positive outcomes and enhance team performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Waiter
Kang Thai
06.2023 - 07.2024
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
- Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns.
Food Waiter
Okami Japanese Restaruant
08.2021 - 01.2023
- Upheld safety standards by adhering to proper food handling guidelines during every stage of meal preparation and delivery.
- Consistently received positive feedback from customers regarding both food quality and level of service provided.
- Gained extensive knowledge of menu items, enabling informed recommendations based on guest preferences or dietary requirements.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
High School Diploma -
Bendigo Senior Secondary College
Bendigo, VIC10-2024
Skills
- Strong multitasking
- Customer service focus
- Cleanliness
- Professional appearance
- Efficient organization
- Food safety
- Cultural sensitivity
- Order management
- Memory retention
- Order accuracy
Certification
Sports Award - Volleyball
VCE Certificate
Certificate Three - Sports and Recreation
Certificate Three - Allied Health
Sports Award
Sports Award was given for the individual sport I played (Volleyball). I represented Bendigo Senior Secondary College in the individual sport while showing school values.
Languages
Karen
Native or Bilingual
English
Full Professional
Timeline
Food Waiter
Kang Thai
06.2023 - 07.2024
Food Waiter
Okami Japanese Restaruant
08.2021 - 01.2023
High School Diploma -
Bendigo Senior Secondary College
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