Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Ceying Chen

Melbourne,VIC

Summary

A proactive and adaptable professional, with over one year of accounting experience and four years in receptionist and administrative roles. Efficiently manages accounts payable, and resolves client disputes, contributing to accurate month-end closings and financial reporting using Xero. Boosts team productivity through maintains an organized filing system. Experienced in handling sensitive information, maintaining personnel records, and supporting document management. Recognised as a collaborative team player and communicator by both mentors and peers.

Overview

5
5
years of professional experience

Work History

Accounts Assistant and Administrator

Tas Real Construction
09.2022 - 09.2023

Accountant Assistant

  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Processed the fortnightly payrolls for over 20 staffs within the required time frame.
  • Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
  • Prepared itemised statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Worked with external accounting firm to finalise EOFY reporting and information for tax returns.
  • Prepared and mailed invoices to customers and documented account updates.
  • Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
  • Maintained an organized filing system for easy access to financial documents, improving overall efficiency.
  • Enhanced team productivity by assisting with payroll processing, ensuring timely payment of employee wages.
  • Regularly migrated data and documents to facilitate system updates.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Helped meet changing demands by recommending improvements to business systems or procedures.


Administrator:

  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Managed fixed assets register.
  • Maintained personnel records and updated internal databases to support document management.
  • Maintained detailed records of all project-related documentation, ensuring easy access for auditing purposes or future reference by stakeholders.
  • Established an organised filing system that streamlined document retrieval and reduced misplaced files.
  • Contributed to preparation of tenders for commercial construction projects.
  • Assisted in property purchase processes, including form filling, information confirmation, broker communication, and document provision.

Receptionist

BAAN THAI MASSAGE HOBART
03.2019 - 06.2022
  • Organise appointments to clients on specific time period and room with therapists in accordance with company policy
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Accurately book, change and cancel spa appointments
  • Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction
  • Maintain a positive attitude and contribute toward a quality work environment.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
  • Proactively communicated any schedule changes or cancellations with clients in a timely manner, minimizing potential conflicts or dissatisfaction.
  • Coordinated with therapists to ensure timely commencement of appointments, reducing wait times for clients.
  • Contributed ideas for refining operational procedures that resulted in improved workflow efficiency among team members.

Internship

Vision Accounting
05.2022 - 08.2022
  • Assisting in the setup of new accounts within the accounting software.
  • Ensuring that all necessary details are accurately recorded and classified.
  • Entering and updating supplier and client information in the accounting system.
  • Maintaining accurate and up-to-date records for all business transactions.
  • Processing and recording payments to suppliers.
  • Recording payments received from clients.
  • Reconciling bank statements with the company's financial records.
  • Identifying and resolving discrepancies between the bank statements and the accounting records.
  • Ensuring the accuracy and completeness of financial records.

Hospitality Accountant intern

BLUE HILLS MOTEL
09.2018 - 12.2018
  • Prepare basic and simple financial report for internal management purpose
  • Analyse current customer base and maintain customer relationships
  • Managed receipts, reports, and financial documents in an efficient way
  • Assembling and organising clients’ staying and payment history, and accurately entering financial transactions in Excel on a daily bases
  • File and distribute credit card cancellations, credit warnings
  • Reconciliation on cash and payment on a daily basis.

Education

Diploma of Leadership and Management -

TasTafe
01.2018

Master of Professional Accounting -

University of South Australia
12.2017

Skills

  • Intermediate in Microsoft (PowerPoint, Word, Excel)
  • Attention to Detail
  • Accounting Software Proficiency
  • A strong sense of responsibility and teamwork spirit
  • Strong communication skill

Languages

English
Mandarin

References

available upon request

Timeline

Accounts Assistant and Administrator

Tas Real Construction
09.2022 - 09.2023

Internship

Vision Accounting
05.2022 - 08.2022

Receptionist

BAAN THAI MASSAGE HOBART
03.2019 - 06.2022

Hospitality Accountant intern

BLUE HILLS MOTEL
09.2018 - 12.2018

Diploma of Leadership and Management -

TasTafe

Master of Professional Accounting -

University of South Australia
Ceying Chen