Summary
Overview
Work History
Education
Skills
Languages
References
Certification
Timeline
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Chaarvi Singh Shekhawat

Wollongong,NSW

Summary

An outgoing Masters student seeking flexible part-time employment, I bring reasonable experience in sales and customer relations to the table. I am a people person, with a knack for communicating effectively with diverse individuals. I am dedicated to providing superior support and meeting targets promptly. Committed to aligning with company needs through consistent and organized practices, I thrive under pressure and am adept at adapting to new situations and challenges.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Part-Time Salesperson

Downtown News Agency
Wollongong
07.2023 - Current
  • Performed daily opening and closing procedures according to established guidelines.
  • Processed customer payments accurately using the POS system.
  • Adhered to all local laws, rules, and regulations pertaining to the sale of lottery tickets.

Peak Trade Retail Salesperson

JB Hi-fi
Warrawong, NSW
09.2023 - 02.2024
  • Sparked social conversations with customers to provide a friendly atmosphere and a smooth shopping experience.
  • Restocked shelves and organized displays according to company standards and specifications.
  • Advised customers on the latest product features and benefits.
  • Developed eye for detail and suggested accessories to complement purchase.

Part-Time Retail Salesperson

Cignall
Corrimal, NSW
12.2022 - 05.2023
  • Provided excellent customer service through personal interactions with shoppers.
  • Organized backroom inventory according to company standards.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.

Customer Experience Associate

Headout Inc.
Remote
05.2022 - 12.2022
  • Developed comprehensive procedures for handling escalated issues efficiently.
  • Resolved customer complaints quickly and professionally.
  • Collaborated with other departments to ensure customer needs were met efficiently.

Store Manager

Thiya Jewels
India
09.2020 - 12.2022
  • Established customer service standards and monitored staff compliance.
  • Trained and supervised new employees.
  • Managed inventory tracking and physical inventory counts to minimize loss.

Hotel Contracting Officer

Yatra Inc.
India
04.2020 - 09.2020
  • Participated in regular meetings with upper management regarding progress updates on current initiatives.
  • Negotiated contracts, terms, and conditions on behalf of the organization.

Education

Master of Business - Marketing

University of Wollongong
Wollongong, NSW
11-2024

Master of Business - Human Resources Management

University of Wollongong
Wollongong, NSW
04-2024

BBA - Tourism And Travel Management

Christ (Deemed To Be) University
Bengaluru, India
05-2022

Skills

  • Customer Service
  • Product Merchandising
  • Cash Handling Accuracy
  • POS System Operation
  • Multitasking
  • Team Collaboration
  • Problem-Solving
  • Attention to Detail
  • Time Management

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual

References

Dev Khursija                                          Neha Mishra

Retail Salesperson                               Store Manager

JB HI-FI                                                     Downtown News Agency

Contact: 0466698764                          Contact: 0423697081     

Certification

Available everyday except Mondays, Thursdays and Fridays due to lectures scheduled at the university.

Timeline

Peak Trade Retail Salesperson

JB Hi-fi
09.2023 - 02.2024

Part-Time Salesperson

Downtown News Agency
07.2023 - Current

Part-Time Retail Salesperson

Cignall
12.2022 - 05.2023

Customer Experience Associate

Headout Inc.
05.2022 - 12.2022

Store Manager

Thiya Jewels
09.2020 - 12.2022

Hotel Contracting Officer

Yatra Inc.
04.2020 - 09.2020

Master of Business - Marketing

University of Wollongong

Master of Business - Human Resources Management

University of Wollongong

BBA - Tourism And Travel Management

Christ (Deemed To Be) University
Chaarvi Singh Shekhawat