Chad Dearing

- Setting up day to day objectives for the staff based on bookings, and drafting up their daily runs as efficiently as possible based on driver ability and resources available. Effectively arranging daily rosters and working with drivers on a personal level with close meetings to encourage that positive and clear communication is achieved.

- Monitor and liaise with the staff to ensure the tasks are completed on time and correctly.

- Improvise jobs on the run when spontaneous situations occur and recreating the runs on the spot.

- Purchase stock and equipment for yard. Organise the servicing and maintenance of equipment for plant and vehicles.

- Operate the grease treatment plant onsite from delivery to disposal.

- Train new and current staff on operating procedures for servicing septic tanks, grease traps, portaloos and portable toilet blocks. Also how to operate plant machinery and vehicles, and how to use the unique equipment specific to the services we provide.

- Liaise with clients from booking their job required, educating them about their systems they have when onsite doing their job, and leaving them with the knowledge to maintain their tanks after we have left the site.

In Summary:

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
• Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
• Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Developed and maintained relationships with external vendors and suppliers.
• Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.

packed up our residence in sydney and relocated to coffs harbour and began to renovate the dwelling.

Owned and operated a successful Butcher Shop in Revesby shopping centre.

Employed and retained long time serving permanent staff over the term of the business, and many casual staff

Grew the business from purchase with a turnover of $14k/w to approx $40k/w

Sales compromised of retail/over the counter and commercial to various local sporting and community clubs

Developed skills for management of staff and daily operations (managing stock levels, determining margins, meeting customer needs).

Won the local small business award on 2 occasions (2011,2017)