Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chad Robertson

Bombira,NSW

Summary

Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive, and supportive supervision. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

5
5
years of professional experience

Work History

Labourer

Darling Days - Family Wedding Styling
02.2019 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.

Barista Trainee

The Coffee Burrow
05.2024 - 06.2024
  • Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.
  • Enhanced team efficiency by assisting with inventory management and restocking supplies as needed.
  • Developed strong rapport with customers, fostering repeat business and loyalty to the establishment.
  • Maintained strict adherence to food safety guidelines, ensuring a clean and sanitary workspace at all times.
  • Reduced customer wait times by quickly preparing orders while maintaining high-quality standards in drink presentation.
  • Adhered diligently to health protocols regarding allergens or sensitivities, ensuring customer safety during their visits.
  • Supported store operations by effectively managing opening and closing procedures when required.

Floor Staff Member

Cade Kitchen & Bar
06.2023 - 03.2024
  • Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
  • Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
  • Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
  • Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
  • Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
  • Maintained safety standards on the sales floor by promptly addressing spills or other potential hazards, protecting both staff and customers from accidents.
  • Handled cash transactions efficiently while adhering to company policies for secure financial management.
  • Resolved customer complaints professionally and courteously, ensuring a positive resolution that maintained customer loyalty.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Crew Kitchen Staff Member

McDonald's Mudgee
05.2022 - 02.2023
  • Enhanced customer satisfaction by consistently providing high-quality food and maintaining a clean, organized kitchen environment.
  • Followed all safety protocols and maintained a safe working environment, reducing the risk of accidents or injuries.
  • Increased kitchen efficiency by streamlining workflow processes and implementing time-saving techniques during peak hours.
  • Played an integral role in maintaining high health inspection scores through diligent cleaning practices and adherence to sanitation guidelines.

Education

High School Diploma -

Mudgee High School
Mudgee, NSW
12.2025

Skills

  • Willingness to learn
  • Attention to Detail
  • Safety awareness
  • Heavy Lifting
  • Time Management
  • Customer Service
  • Safety Procedures
  • Team Collaboration
  • Patience and Empathy
  • Cash handling expertise
  • Professional Appearance
  • Strong teamwork
  • Workplace Safety
  • Cleanliness and hygiene

Timeline

Barista Trainee

The Coffee Burrow
05.2024 - 06.2024

Floor Staff Member

Cade Kitchen & Bar
06.2023 - 03.2024

Crew Kitchen Staff Member

McDonald's Mudgee
05.2022 - 02.2023

Labourer

Darling Days - Family Wedding Styling
02.2019 - Current

High School Diploma -

Mudgee High School

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Chad Robertson