Summary
Overview
Work History
Education
Skills
Timeline
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Chad Talbot

Rockingham,WA

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

4
4
years of professional experience

Work History

Site Manager

MatchWorks
08.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Cross-trained existing employees to maximize team agility and performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.

Assistant Site Manager

MatchWorks
08.2022 - 08.2024
  • Conducted quality control inspections to identify issues early on, preventing costly delays or rework later in the process.
  • Handled conflict resolution among team members promptly and professionally, ensuring a positive working environment conducive to productivity.
  • Coordinated with team members to ensure clear understanding of project objectives, timelines, and expectations.
  • Interviewed, hired, and trained new workers.
  • Assumed responsibility for personnel deployed to work site.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.

Business Development Consultant

MatchWorks
04.2022 - 08.2022
  • Offered ongoing support to clients throughout their job search journey, addressing concerns and challenges as they arose.
  • Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews.
  • Reviewed, tracked and coordinated employment referrals.
  • Interviewed clients and administered skills assessments to determine employability.
  • Analyzed data from past placements to identify successful strategies implemented within the organization leading to higher placement rates.
  • Assisted clients with navigating online job search platforms, streamlining the application process for greater efficiency.
  • Established strong relationships with local businesses and community organizations to expand employment opportunities for clients.
  • Delivered high-quality resume writing services, improving client competitiveness in the job market.
  • Trained, mentored and coached staff to improve performance and results for clients.
  • Maintained up-to-date knowledge of labor market trends to provide accurate information on potential growth industries or occupations in demand.

Business Development Consultant

Workskil
02.2021 - 04.2022
  • Met with current clients to assess needs and develop improvement plans.
  • Developed customized solutions for clients, resulting in enhanced customer satisfaction and retention.
  • Collaborated with local employers to create employment opportunities for disabled clients, fostering strong relationships within the community.
  • Assisted clients in overcoming barriers to employment through individualized coaching sessions that addressed specific challenges and needs.
  • Participated in community programs and events to communicate and promote development of job opportunities for participants.
  • Monitored client progress throughout the entire employment process, adapting strategies as needed to maximize success rates in securing sustainable work placements.

Education

Certificate IV - Sport Development

Beaconsfield TAFE
Beaconsfield, WA
10-2009

Skills

  • Team leadership
  • Quality assurance
  • Problem-solving
  • Staff management
  • Conflict resolution
  • Multitasking and organization
  • Customer relationship management
  • Flexibility and adaptability
  • Documentation and reporting
  • Relationship building
  • Strategic planning

Timeline

Site Manager

MatchWorks
08.2024 - Current

Assistant Site Manager

MatchWorks
08.2022 - 08.2024

Business Development Consultant

MatchWorks
04.2022 - 08.2022

Business Development Consultant

Workskil
02.2021 - 04.2022

Certificate IV - Sport Development

Beaconsfield TAFE

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Chad Talbot