Ella Beacher

Cert IV placement hours: 42 hours

Cert IV placement hours: 32 hours

Cert IV placement hours: 46.5 hours

• Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
• Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
• Ensured stock availability by regularly conducting inventory checks on popular items, reducing instances of missed sales opportunities due to out-of-stock products.
• Collaborated with team members to improve overall store performance.
• Promoted store events and special promotions through engaging interactions with customers both in-person and via social media platforms.
• Supported loss prevention efforts by monitoring suspicious activity, deterring theft attempts, and reporting incidents as necessary.
• Assisted with inventory management, ensuring accurate product counts and timely restocking.
• Conducted daily store opening and closing procedures, ensuring proper cash handling and security measures were in place.
• Greeted customers and provided outstanding customer service.

• Greeted customers in a friendly and professional manner, quickly addressing any inquiries
• Delivered a high level of customer service
• Maintained a clean and safe work environment, ensuring compliance with all health and safety regulations
• Developed a deep understanding of the company's products and services to provide accurate information to customers
• Performed cashier duties, processed payments, issued refunds and handled cash drawer operations with accuracy
• Operated a POS system to process payments, refunds, and exchanges

• Handled food with sanitation and safety in mind
• Worked to achieve high customer satisfaction rates
• Kept areas clean at all times
• Ensured jobs were done to a high standard and quality