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CHAITANYA JONNALAGADDA
Global Business Services HR Administration Lead
Summary
Chaitanya Jonnalagadda brings over 9 years of experience in service delivery within the HR Operations. Having strong domain knowledge in Employee Lifecycle Events, currently leading Cubic Global business services HR Administration team of 9 resources to provide pro-active and professional HR support services across the geographic locations, in addition to performing transactional duties of HR administrator for HR and leadership roles (with confidential Security access). Regularly exercising discretion and substantial decision-making while working under minimal supervision.
Overview
9
9
years of professional experience
Work History
HR Administration Lead
Cubic Corporation
05.2021 - Current
- Responsible for effective delivery of HR Operations from hire to retire, across the regions (APAC including India, EMEA, North America) by ensuring that the processes and procedures are implemented, maintained, and updated in accordance with the business practice
- Managed the transition of EMEA probation review process (initiation, review of probation outcome, approval and employee communication), Benefits, awards and invoicing as well as phase 2 transition of North America administrative tasks such as virtual I-9 processing, verification of unemployment claims and workforce utilization tracker across business units of North America region for compliance with the Equal Employment Opportunity Act
- As a lead, I have setup an OneDrive folder for HR admin team to monitor and update standard operating procedures with version controls, background & drug testing matrix, stake holders points of contact across (HR functions, geographies, and business units), benefit related job aids, as well as MOM’s for tracking progress and future training requirements
- Root cause analysis during weekly team meetings, recommendations for enhanced workday functionality and team development needs to HR Technology and Senior Leadership enabled improved turnaround time and standardization of processes
- The productivity of the team has increased 98% with 40% increase in head count across the regions with average volume per month increased to 2516 since June-21 and as a lead I report the productivity, quality, accuracy and utilization of the team on periodic basis to identify the resource requirements, process gaps like inadequate working instructions and automation needs
- Based on the above statistical data in collaboration with HR technology team, leadership identified need for an automation of employee queries and soon going to go live on Ask HR, where the requests handled through ServiceNow ticketing to enhance employee experience
- I have received a Cubliment (Appreciation) from CHRO for seamless onboarding of leadership roles (That includes newly appointed CEO of Cubic Corporation) during our recent reorg as well as increase in productivity due to process enhancements.
Senior HR Administrator
Cubic Corporation, Global Business Services
09.2020 - 05.2021
- Based on prior experience, as part of Next Cubic project, I was assigned the task of transitioning HRBP Administrative processes to Global business services HR Admin team for APAC region that includes, Australia, New Zealand and Singapore
- Successfully completed the phase 1 transition of HR Admin processes while working closely with HRBP team across the APAC region in processing new hires, raising verification requests, job changes like promotion, transfers, lateral moments, contract extensions and terminations
- Actively involved in selection of HR Admin for APAC region and acted as hiring manager for pre and post hire employee onboarding activities like coordinating with TA, IT (Asset allocation) and finance team
- Then completed the phase 2 transition and post my promotion as lead, today a headcount of two APAC HR Admin’s keeps the process up and running
- This transition was greatly appreciated by the APAC HR director and his performance evaluation has a positive impact on my promotion as HR Admin lead.
Senior TA Coordinator
Cubic Corporation, Global Business Services
03.2020 - 08.2020
- Successfully transitioned the North America and EMEA, TA coordination process along with documenting the Standard operating procedures for future reference
- I was involved in the selection, training, and creation of the TA Coordination team under the supervision of GBS HR Manager, that now supports coordination activities across multiple regions (EMEA and US), as well as business verticals (Transportation and Defense)
- Stepped in to support the TA internal fill process for US region, that’s includes Intake meeting with Hiring manager, HR Partner, comp partner and later the process transitioned to global business services talent coordination team
- Rewarded for analyzing time to fill open positions, offers and hires for a strategic top line project called BIG 5
- Eloitte – Core
Senior Analyst
02.2016 - 02.2020
- Coordinating and collaborating with different groups within HR (TA, Delivery, Operations, L&D, Payroll, Technology, BI and external vendors) for smooth and effective onboarding of employees adhering to process and timelines, which includes - Application Management on Taleo and SAP HR tool, Offer letter Management, Background verification coordination with vendor
- Instrumental in UAT testing of mentoring tool called MentorcliQ for counselor and Onboarding advisor assignments and been point of contact for ad-hoc analysis and miscellaneous reporting for UAT of visual personality Survey
- Track and report mentoring relationship (DEEP, development and employee engagement project) status for a population 4500 employees throughout the fiscal year, helping them connect with their counselors for career coaching and development through, ADP performance management tool, developed by Marcus Buckingham
- Actively involved in compensation planning, supporting the business advisors during the phases of the compensation planning project, which include validation of Org structure, compensation planning spreadsheets, CPT tool testing, reporting and communicating the information with various business heads and their professionals
Talent Acquisition - Analyst
Deloitte
12.2012 - 02.2016
- Data Mining internal and external databases for qualified candidates
- Contribute to the candidate pipeline database through recruitment management systems (Taleo)
- Provide timely and innovative sourcing results and solutions to clients
- Conduct initial prescreening interviews with prospective candidates, enter and maintain all the candidate data in recruitment management systems (Taleo) in real time for both domestic and US requisitions
- Did market intelligence for various niche skills before going live and possess hands on passive sourcing experience (LinkedIn sourcing)
- Provide periodic reports of sourcing team activity from Taleo and Salesforce
Education
MBA -
Andhra University
Skills
Recruitment Operations: EMEA & North America regions: Offer management & Talent coordination
HR Operations: Global: Onboarding Data Management with Workday HRMS system (Probation review, Job changes, Education reimbursements, Contingent to Regular conversions) Rewards & Recognition Support (Loyalty, Spot, Recognition, VIP and Next Cubic Awards) initiation, voucher generation and employee communication) Referencing, Employment verification SAP Invoicing Offboarding - Holiday calculation, Termination Tool Kit (Exit Benefits, COBRA, Employment Assistance, Exit MOU) HR Queries
Benefit Operations: EMEA region: BUPA, Childcare, Medicash, Pension, Life & GIP
Transition Management: Global: Offshore Process transition, Utilization, SLA & Documentation, Creating SOP repository with version controls efilling and GDPR compliance, Transition tracking
Change Management: Global: Evolving processes (Process design support) Stationary & Documentation, Monthly reports (productivity, quality, accuracy and utilization) One-on-one connect with team members on challenges & Training needs
Accomplishments
· Transitioned the talent coordination activities (for EMEA and North America region) and APAC HR Operational activities to Global business services and got the documentation signed off.
· Managed the selection, training, and setting up of APAC HR Administration and the TA Coordinating Teams
· Identifying administrative tasks in collaboration with HR Partner group and led the implementation of Phase 2 transition in North America, and Benefits transition in EMEA.
· Enhanced turnaround time and standardized processes through Root cause analysis during weekly team connect, suggested Secured group access, workday enhancements, and team development needs to HR Technology and Senior leadership.
· Received 17 Cubliments, spotlight award, and recognition award for above projects and implementations, and promoted to lead.
· Acting as HR Admin for HR/Leadership (Global) a role with high confidentiality with access to sensitive information.
· Involved in process design, stationery & documentation, functionality setup, UX testing phase of AskHR ServiceNow ticketing for employee HR queries and going live on January 31, 2022 for one business unit.
· At Deloitte shared services, as part of DEEP project (development and employee engagement project) I was instrumental in UAT testing of Mentorcliq tool for Strategy and analytics service offering.
Software
HRMS Systems: Workday, Taleo, ADP Comp Planner
HR CRM Tools: ServiceNow, Salesforce
Background verification tools: lexis Nexis, First Advantage, Sterling, Fit2Work, CV Check, ADP Case builder
Data Bases: Naukri, Monster, Career Builder, Dice, and IIM jobs
Additional Information
- Awards , Received 17 Cubliments, Spot Award, Recognition Award.
Timeline
HR Administration Lead
Cubic Corporation
05.2021 - Current
Senior HR Administrator
Cubic Corporation, Global Business Services
09.2020 - 05.2021
Senior TA Coordinator
Cubic Corporation, Global Business Services
03.2020 - 08.2020
Senior Analyst
02.2016 - 02.2020
Talent Acquisition - Analyst
Deloitte
12.2012 - 02.2016
MBA -
Andhra University