CHAITHRA LINGAPPA

Ex-PwC part of the transition to Scyne Advisory.

• Design, Develop, Test, and Troubleshoot Custom Application within SailPoint IdentityNow.
• Work with Application Teams to identify, aggregate and correlate Application/System User Accounts to Identity Cubes within SailPoint IDN.
• Efficiently designed and created Access Profiles as part of the RBAC implementation.
• Develop and maintain documentation for processes, procedures, and system configurations.
• Performed gap analysis to identify areas of improvement.
• Excellent communication skills and extensive experience working with clients and partners.
• Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
• Improved business direction by prioritizing customers and implementing changes based on collected feedback.

PROJECTS : RTWSA (Return To Work South Australia), MW (Melbourne Waters).

• Developed Hybrid Selenium Automation
  Framework with Data Driven approach and Page
  Object model design pattern.
• Proficiently using TestNG as Test execution engine
  and executing selenium script remotely using
  Docker container.
• Managing source code using Git and Bit Bucket.
  Responsible for creating test plans, developing
  manual and/or automated test specifications,
  conducting test reviews and generating test
  reports.
• Good functional knowledge on CAIM, SailPoint ,
  (Identity IQ), Identity Governance and Password
  Management, Radiant Logic .
• Deft in all phases of the Software Testing
  Lifecycle, expert in translating business
  requirements and Functional Specifications and
  create test scenarios and test cases based on
  the requirement documents.
• Works directly with software developers, test
  engineers, product owners, business analysts,
  project leaders.
• Promoted teamwork and demonstrated effective
  communication skills to improve collaboration
  among personnel.
• Mentored and coached entry-level and junior
  engineers to improve talent and boost skill levels.
  Projects :
  SailPoint , Password Management, Identity
  Governance, LULU (Lowe's Inbuilt Tool) and Radiant Logic
  overarching goal of identity management is to
  grant access to the enterprise assets that users and
  devices have rights to in a given context. That
  includes on-boarding users and systems, permission
  authorizations, and the off boarding of users and
  devices in a timely manner.
  Certifications:
  Spot Awards as Individual Contributor.

• Interpreted functional test cases/ generated automation flows to cover the criticality of business operations and executed Page Object Model Framework using Page Factory and TestNG Framework to run test suites & documented HTML report respectively
• Scripted the Test Cases for regression & sanity Testing and carried out the same/ implemented the test on various browsers to check the compatibility for the same.
• Managing source code using Git and Bit Bucket.
• Proficiently using TestNG as Test execution engine and executing selenium script remotely using Docker container.
• Collaborated with Developers, Agile team to meet & achieve Selenium automation, high quality, release deadlines, QA & process improvement.

Projects : Holland and Barrette, Dunelm Group, Misys, B.A.T. (British American Tobacco).

• Good functional knowledge on Web application like Gestamp.
• Creation of functional test cases as per business requirement.
• Hands-on experience on JIRA.