Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chala Cevik

Griffith,NSW

Summary

To seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Support Coordinator

Ability Options
10.2022 - Current
  • Improved client satisfaction by efficiently addressing and resolving support issues.
  • Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
  • Developed tailored support plans for diverse clientele, identifying unique needs and goals.
  • Enhanced team efficiency through facilitating regular meetings, sharing updates, and discussing strategies for improved service delivery.
  • Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
  • Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.
  • Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
  • Elevated client engagement through personalized outreach efforts, resulting in stronger rapport-building and more successful collaboration on goal achievement.
  • Fostered partnerships with local service providers to enhance resource networks available to clients in need of specialized assistance or referrals.
  • Coordinated meetings and events for internal and external groups.
  • Created, prepared, and delivered reports to various departments.

Support Worker

Hunter Care Group
07.2022 - 10.2022
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.

Support Worker

Life Without Barriers
10.2020 - 07.2022
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Mentored new support workers by providing guidance, sharing best practices, and modelling effective client-centered care techniques.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Education

Bachelor of Community Services - Family And Community Services

University of New England
Armidale, NSW
01.2026

Skills

  • Quality Assurance
  • Decision Making
  • Project Coordination
  • Organisational Skills
  • Client Relationship Management
  • Multitasking
  • Problem Solving
  • Adaptability
  • Customer Service
  • Effective Communication
  • Conflict Resolution
  • Time Management
  • Report Preparation
  • Decision-Making
  • Microsoft Office
  • Scheduling and Calendar Management

Timeline

Support Coordinator

Ability Options
10.2022 - Current

Support Worker

Hunter Care Group
07.2022 - 10.2022

Support Worker

Life Without Barriers
10.2020 - 07.2022

Bachelor of Community Services - Family And Community Services

University of New England

Similar Profiles

CREATE PROFILE
Chala Cevik