Chalana Eriyagama
Melbourne,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Cinnamon Citadel
2023.03 - 2024.03
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Wait Staff Member
Earl's Regent
2022.01 - 2023.02
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Education
Advanced Diploma - Hospitality Management
Scottish Qualification Authority
Sri Lanka07.2021
Diploma - Health Sciences
Edith Cowan University
Sri Lanka06.2022
Skills
- Strong Work Ethic
- Team player attitude
- Positive demeanor
- Customer Service
Timeline
Front of House Employee
Cinnamon Citadel
2023.03 - 2024.03
Wait Staff Member
Earl's Regent
2022.01 - 2023.02
Advanced Diploma - Hospitality Management
Scottish Qualification Authority
Diploma - Health Sciences
Edith Cowan University
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