Chalida Praimoon
Melbourne,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Marketing Officer
PetraChem (Thailand) Co.,Ltd.
08.2017 - 04.2023
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Managed branding campaigns and event marketing initiatives in print, video, web and social media.
- Consulted with product development teams to enhance products based on customer interest data.
- Coordinated teams of design and implementation professionals to manage all project objectives.
Sales&Marketing Officer
B-Smart Intertrade Co.,Ltd.
02.2015 - 05.2017
- Compiled product, market and customer data to generate informed sales and profit projections.
- Consulted with product development teams to enhance products based on customer interest data.
- Directed product development using in-depth knowledge of vendor landscape and industry insight.
- Coordinated teams of design and implementation professionals to manage all project objectives.
Customer Service Officer
The Siam Fine Chemical Co.,Ltd.
01.2011 - 08.2014
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Completed data entry to record call notes, suggestions and questions.
- Promoted company brand and unique offerings through personalized customer service.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Received payment information from customers and implemented it carefully into system to alleviate errors.
Customer Service Officer
Total Access Communication Co.,Ltd, DTAC
01.2008 - 09.2010
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Completed data entry to record call notes, suggestions and questions.
- Managed payments, updated account balances and discussed subsequent payments with customers to keep accounts on track.
- Described product and service details to customers to provide information on benefits and advantages.
- Received payment information from customers and implemented it carefully into system to alleviate errors.
Education
Bachelor of Arts - Hotel And Tourism
Siam University
Bangkok2007
Skills
- Product Forecasts
- Sales Support
- Customer Consultations
- Strong Time Management
- Special Event Planning
Timeline
Marketing Officer
PetraChem (Thailand) Co.,Ltd.
08.2017 - 04.2023
Sales&Marketing Officer
B-Smart Intertrade Co.,Ltd.
02.2015 - 05.2017
Customer Service Officer
The Siam Fine Chemical Co.,Ltd.
01.2011 - 08.2014
Customer Service Officer
Total Access Communication Co.,Ltd, DTAC
01.2008 - 09.2010
Bachelor of Arts - Hotel And Tourism
Siam University
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