Chalida (Dee) Tantrakool
Petrie,QLD
Summary
Results-driven professional with experience in retail sales and warehouse operations. Delivers outstanding customer service, meets sales targets, manages stock, and maintains accurate inventory records. Excels in fast-paced environments, effectively communicates with customers and team members, and efficiently handles multiple tasks.
Overview
2
2
Languages
10
10
years of professional experience
Work History
Warehouse Assistant
Dissh
Brisbane, Qld
07.2026 - Current
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Received and processed incoming orders, ensuring accuracy of information.
- Managed inventory organization and ensured stock was accurately labeled.
- Collaborated with team members to optimize workflow processes.
Customer Experience Specialist
Oroton Group
05.2026 - Current
- Delivered exceptional customer service, resulting in increased client satisfaction and strengthened brand loyalty.
- Adapted to high-pressure situations while maintaining productivity.
- Demonstrated self-motivation and personal responsibility, contributing to team goals and client outcomes.
Sales Advisor
Longchamp
09.2025 - 11.2025
- Guided customers in selecting luxury products, elevating their shopping experience.
- Cultivated product knowledge to effectively address customer inquiries and strengthen brand loyalty.
- Processed transactions efficiently, ensuring accuracy in cash handling and inventory management.
- Maintained visual merchandising standards to align with Longchamp's branding guidelines.
- Oversaw receipt and inspection of incoming inventory to uphold quality standards.
Sales Associate
Emporio Armani
11.2024 - 10.2025
- Developed tailored client strategies to increase customer engagement and loyalty.
- Enhanced customer relationship management methodologies to improve client satisfaction.
- Expertise in crafting stylish and contemporary men's clothing.
- Conducted personalized customer interactions in luxury fashion segment to drive sales.
- Conducted accurate inventory counts to ensure stock availability and minimize discrepancies.
- Coordinated transportation schedules to optimize delivery timelines and reduce costs.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Sales Associate
Furla
10.2023 - 08.2024
- Processed transactions accurately while maintaining a high level of customer service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Helped customers locate products and checked the store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Guided customers in informed decision-making through detailed product knowledge and comparisons.
- Established KPIs to measure the success of CRM campaigns, consistently monitoring progress toward desired outcomes.
Sales Assistant
Lagadere Travel Retail
03.2023 - 11.2023
- Processed transactions accurately while maintaining a high level of customer service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Helped customers locate products and checked store system for merchandise at other sites.
- Oversaw inventory management to maintain optimal stock levels, reducing instances of overstock and out-of-stock situations.
- Executed order processing on POS system, accurately handling cash and charge payments.
Cook
Spiceden
05.2016 - 10.2019
- Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Organized and prioritized kitchen duties to streamline food preparation and service during peak hours.
Education
Certificate II - Business
Sero Institute
Brisbane, QLDCertificate Of Commerce - Selling Skills And Sales Operations
Eastern Technology College
ThailandSkills
- Warehouse Organization
- Inventory control
- POS software
- Time Management
- KPI experience
- Customer Support
- Client relations
- Teamwork
- Computer Skills
- Attention to detail
- Adaptability
- Team collaboration
- Teamwork
- Positive attitude
- Warehouse Organization
- Inventory control
Languages
English
Advanced (C1)
C1
Thai
First Language
Timeline
Warehouse Assistant
Dissh
07.2026 - Current
Customer Experience Specialist
Oroton Group
05.2026 - Current
Sales Advisor
Longchamp
09.2025 - 11.2025
Sales Associate
Emporio Armani
11.2024 - 10.2025
Sales Associate
Furla
10.2023 - 08.2024
Sales Assistant
Lagadere Travel Retail
03.2023 - 11.2023
Cook
Spiceden
05.2016 - 10.2019
Certificate II - Business
Sero Institute
Certificate Of Commerce - Selling Skills And Sales Operations
Eastern Technology College