Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chalisa Sagarik

Sydney,NSW

Summary

Dynamic Receptionist Administrator at Opal with expertise in payroll administration and exceptional customer service. Proven track record in enhancing operational efficiency and fostering a collaborative environment. Skilled in scheduling appointments and recruitment, I excel in training, resolving issues, and ensuring compliance with labor laws, contributing to a positive workplace culture.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Receptionist Administrator

Opal
Winston Hillside, NSW
11.2023 - Current
  • Managed front desk operations for smooth daily functions
  • Scheduled appointments and coordinated meetings efficiently
  • Answered and directed phone calls to appropriate departments
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Managed employee onboarding processes and documentation for new hires.
  • Assisted in maintaining employee records and ensuring data accuracy.
  • Supported payroll processing by validating timesheets and attendance records.
  • Conducted exit interviews to gather feedback from departing employees.
  • Ensured compliance with labor laws related to wages, hours worked, overtime pay, and leaves of absence.
  • Informed job applicants of duties and responsibilities, compensation, and benefits.
  • Hired employees and processed hiring-related paperwork.
  • Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.

Front Desk Receptionist

Thai Break
Macquarie, NSW
08.2022 - 02.2023
  • Greeted and checked in guests, ensuring a welcoming atmosphere.
  • Assisted customers with menu inquiries and service recommendations.
  • Processed payments and handled cash transactions accurately.
  • Coordinated with kitchen staff to ensure timely service delivery.
  • Handled customer complaints professionally, ensuring satisfaction.

Education

Bachelor in Commerce - Human Resources Management

Macquarie University
Sydney, NSW
12-2024

Skills

  • Payroll administration
  • Customer service
  • Travel arrangements
  • Scheduling appointments
  • Human resources operations
  • Recruitment and selection
  • Staff scheduling
  • Effective communication
  • Phone interviewing
  • Data entry
  • Active listening
  • Employee training
  • Time management
  • MS office

Certification

  • Excel skills for business essential
  • Payroll Administration in Australia 2024-2025 (ongoing)

Timeline

Receptionist Administrator

Opal
11.2023 - Current

Front Desk Receptionist

Thai Break
08.2022 - 02.2023

Bachelor in Commerce - Human Resources Management

Macquarie University

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Chalisa Sagarik