Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Overview
13
13
years of professional experience
Work History
Volunteer
Assitant With Bingo Game
07.2023 - Current
Helped clients navigate social services system and access needed resources.
Support Worker
Uniting Care
07.2018 - Current
Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
Administered assessments to identify clients' needs and establish treatment plans.
Created, prepared, and delivered reports to various departments.
Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Assessed risk factors of patients and made referrals for further services.
Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
Sales Assistant
Brumby's Bakery
12.2010 - 02.2013
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
Collaborated with team members to achieve a cohesive and efficient store environment.
Monitored customers for signs of security concerns and escalated issues to management.