Chamali Stouter

Contributed to team success through active participation.

Self serve team member

Online team member

Serving customers

• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Trained new team members by relaying information on company procedures and safety requirements.
• Assisted customers in selecting merchandise best suited to needs.
• Achieved high level of customer service with thorough product knowledge and attentive assistance.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.
• Met and exceeded sales targets consistently, contributing to overall team success.
• Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
• Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
• Built rapport with repeat customers, fostering long-term loyalty to the brand.
• Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
• Assisted in planning and execution of seasonal sales events, drawing in large crowds.
• Increased store foot traffic with innovative window display designs.
• Trained new staff on sales techniques and store policies, enhancing overall team performance.
• Streamlined checkout process, reducing average customer waiting time during peak hours.
• Monitored sales trends to advise management on potential inventory adjustments.
• Managed inventory levels to minimize stockouts and overstock situations, ensuring optimal product availability.

• Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
• Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
• Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
• Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
• Showed understanding of customer's personal style and preferences when offering product advice.
• Communicated product information with confidence and educated consumers about company.
• Engaged, educated, and befriended customers to deliver amazing shopping experience.
• Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
• Maintained detailed records of promotional activities, results achieved, and areas for improvement to inform future campaigns.
• Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions.
• Built and maintained strong relationships with retail staff, ensuring brand prominence in stores.
• Engaged with potential customers to foster positive brand image, leading to increased consumer interest.
• Greeted customers warmly and pleasantly answered inquiries.
• Maintained knowledge of current promotions and product features.
• Organized and stocked merchandise to keep necessary levels for sales demand.
• Engaged customers to communicate key product features.
• Developed and executed promotional campaigns to drive brand awareness and sales.
• Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.