Summary
Overview
Work History
Skills
Certification
Languages
Accomplishments
Affiliations
References
Timeline
Generic

Chamara Mihindhukulasuriya

Epping,VIC

Summary

I have extensive experience in the Automotive Industry. I have worked with clients and colleagues to create solutions to enhance business operations. I ensure others are supported within my team and go above and beyond for my follow co-worker. My ability to learn new skills efficiently, self-manage and self-motivate along with my personal strive for perfection would make me a perfect addition to your business.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Specialist Service Advisor

Melton Toyota
Melton, VIC
01.2024 - Current

Providing a high level of customer service in a demanding fast paced environment meeting strict timelines; along with preparation and costing of daily work orders, coordinating bookings, processing and submission of detailed warranty claims, providing technical support and advice to customers.

Technical Advisor

Melbourne City Toyota
Melbourne , 3000
01.2022 - 01.2024

Master Technician, carrying out all aspects of mechanical work and diagnosis. Diagnostic technician. Logbook servicing as per manufacturer's specifications. Apprentice mentor. Managing workshop staff. Technical service advisor, promoted to assistant service manager. Customer service and complaints. Meeting deadlines and quotas. Hybrid specialist. Roadworthy License.

Automotive Technician

Preston Toyota
Preston, VIC
07.2018 - 01.2022

Periodic service and maintenance of vehicles.

Diagnose faults or malfunctions using computerized and other testing equipment to determine extent of repair required.

Brake, Steering and Suspension system repairs.

General Auto electrical repairs.

Adjust equipment and repair or replace defective parts, components or systems, using hand, power tools and SST.

Test repaired equipment for proper performance and to ensure that work meets manufacturers' specifications.

Clean, lubricate and perform other routine maintenance work on equipment.

Carrying out all assigned work in accordance with dealer and factory standards.

Carrying out preventive maintenance services and repairs as necessary.

Writing up and completing all necessary paperwork and reports.

Automotive Technician

G-Spot Engineering & Mechanical
Collinsville, Qld
04.2018 - 05.2018

Experienced in General mechanical repairs on petrol and diesel light commercial vehicles.l Experienced in Periodic service and maintenance of vehicles. Experienced in brake, steering, and suspension system repairs. Experienced in adjusting equipment and repairing or replacing defective parts, components, or systems, using hand and power tools. Experienced in tire replacement and wheel balancing.

Skills

Calmness and efficiency under pressure
Flexibility to work as a team or independently
The ability to acquire new skills and complete duties with a matter of ease
Self-motivation and self-reliance where required
Honesty and thoroughness
Attentive listening skills, patience and politeness towards both staff and customers
Confident computer skills
Punctuality

Certification

  • English Certificate Course Institute of Royal English School, Kandy.
  • BTEC-Diploma in ICT institute of IDM, Negombo, Sri Lanka

Languages

English
Professional
Hindi
Limited
Tamil
Limited

Accomplishments

  • Basic Motor Vehicle Engineering Course Institute of City & Guilds in June 2009 to December 2009.
  • Diploma in Motor Vehicle Systems Course Institute of City & Guilds January 2010 to December 2010 (IVQ Level 3 technician).
  • TOYOTA Pro Technician level.

Affiliations

  • Playing Cricket and Badminton

References

References available upon request.

Timeline

Specialist Service Advisor

Melton Toyota
01.2024 - Current

Technical Advisor

Melbourne City Toyota
01.2022 - 01.2024

Automotive Technician

Preston Toyota
07.2018 - 01.2022

Automotive Technician

G-Spot Engineering & Mechanical
04.2018 - 05.2018
Chamara Mihindhukulasuriya