Help Desk Assistant
Java Institute Sri Lanka
Colombo, Sri Lanka
03.2022 - 08.2022
Chamika Janith
Bundoora,VIC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Network support technician position. Ready to help team achieve company goals.
Work History
Education
Bachelor of Information Technology - Cyber Security
Central Queensland University
Melbourne, VIC08.2026
Skills
- Technical Proficiency in Network Systems: Demonstrates foundational knowledge and understanding of network configurations, troubleshooting, and maintenance tasks Familiarity with common network protocols, such as TCP/IP, and tools used for network management and security
- Problem-Solving Skills: Proven ability to apply critical thinking and analytical skills to diagnose and resolve technical issues efficiently Experience in troubleshooting hardware, software, and network problems in academic projects
- Adaptability and Learning Agility: Eager and quick to learn new technologies and methodologies Demonstrated adaptability through handling various academic assignments and projects, showing a willingness to continuously improve and stay updated with the latest industry trends
- Customer Service Orientation: Experience or understanding of providing support to users, ensuring their issues are resolved in a timely and respectful manner, enhancing user satisfaction
Languages
English
Full Professional
Timeline
Help Desk Assistant
Java Institute Sri Lanka
03.2022 - 08.2022
Bachelor of Information Technology - Cyber Security
Central Queensland University