Dynamic HR and administration professional with a proven track record at E.B.Creasy & Co PLC, excelling in employee onboarding and building strong workplace relationships. Expert in administrative support and human resources, I've significantly enhanced team cohesion and efficiency. Skilled in multitasking and effective communication, I consistently deliver exceptional results.
Overview
12
12
years of professional experience
Work History
Administration Officer
Federation Academy
06.2020 - 08.2024
Created training resources for the onboarding of new team members, enhancing their seamless integration and productivity.
Achieved consistent delivery of quality results by efficiently managing task priorities in high-stress scenarios and against strict deadlines.
Ensured accurate and up-to-date personnel records through regular database updates, contributing to effective document management.
Trained and supervised employees on office policies and procedures.
Developed strong working relationships with colleagues, contributing to a positive work environment.
Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
Administration Officer
Australian College of Technology & Business
06.2019 - 06.2020
Created comprehensive training resources to facilitate seamless onboarding of new team members.
Contributed to a positive atmosphere by fostering effective collaboration with coworkers.
Consistently met deadlines through successful management of intricate scheduling tasks.
Assisted in the development of policy manuals and procedures, contributing to increased organizational clarity and effectiveness.
Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
Ensured exceptional customer satisfaction through timely and professional response to inquiries.
Senior HR Assistant
E.B.Creasy & Co PLC
07.2012 - 04.2017
Assisted in the successful onboarding of new employees, creating a welcoming and supportive environment from day one.
Supported talent acquisition with efficient candidate screening and scheduling of interviews for hiring managers.
Enhanced company culture by coordinating team-building events and initiating employee recognition programs.
Boosted employee engagement by developing training programs and providing opportunities for professional development.
Efficiently managed payroll processing tasks including timekeeping records verification and salary disbursements.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Scheduled and coordinated interviews between hiring managers and potential candidates.
Set up orientations and initial training for new employees.
Created job descriptions on boards for vacant jobs.
Checked references for potential candidates.
Aided staff with employee performance review paperwork and documentation.
Assisted with creating employee handbooks and manuals.