CHAN PHONG NGO

Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Effectively promote products and increase revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support. Results-driven Team Leader known for high productivity and efficient task completion. Skilled in strategic planning, conflict resolution, and performance optimization. Excel in leadership, communication, and problem-solving to achieve team goals. Ready to leverage abilities in organization and motivation to drive success in fast-paced environments.

Citizen of Australia

• Processing cash, check and credit card payments.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Referred customers to various services by evaluating needs and providing recommendations.
• Boosted team profits with efficient time and resource management focused on meeting and exceeding sales targets.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
• Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Merchandised attractive shelf displays with current offerings to drive store sales.
• Opened new merchandise and stocked sales floor racks and shelves.

• Date of Birth: 12/24/90
• Gender: Male

• Vietnamese
• Chinese (Mandarin and Cantonese)
• English