Chanade Scurr
Perth,Western Australia
Summary
I am a well presented, personable candidate; who is bubbly, hard working, reliable, and enthusiastic.
I am from the small but biggest Channel Island of Jersey.
I have been in Perth for over three months now and on a 12 month working holiday visa.
Before I arrived I had been travelling solo since the start of the year with different tour groups to Central and South America, Thailand and Bali; as I have always wanted to travel to be able to experience the different cultures and to meet new and interesting people from all over the world.
My career background has been established in administration support, finance and customer service.
I also have experience working behind bars at local music festivals in Jersey for the last two summers and for an events catering company for Weddings and the local Horse races; which were both very busy, high paced environments dealing with a range of customers.
I have been working on a casual basis at the Greenwood Pub since July but am looking to learn new skills, to gain further experience and growing more confidence on my journey whilst working in Australia.
Overview
11
11
years of professional experience
Work history
Bar and Bistro Attendant
Greenwood Tavern-Warwick WA
Warwick, Australia
07.2024 - Current
- Greeted customers and provided friendly, professional service to uphold company standards.
- Upkept general health, safety and hygiene standards for safe, clean facilities.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Accurately took orders, making menu recommendations as appropriate.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Prepared tables for guests and reset tables between customers.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Supervision Assistant
JFSC
07.2022 - 12.2023
- Arranging all the ARAMs (Annual Risk Assessment Meetings) for IB/TCB Supervisory team starting from Sep-Dec 22
- Minuting ARAMs at entities with assigned IB/TCB supervisor
- Taking notes for all CTAs (Ceasing to Act) and PQs (Personal Questionnaires)
Support Worker
Tutela Jersey Limited
05.2022 - 06.2022
- To have a flexible approach to meet the needs of clients in a changing day to day environment
- Multi skilled and cover a wide range of services, providing support for individual adults with varied complex needs to be delivered in their own independent homes
- Treating clients with respect and their dignity maintained at all times, when out and about in the public and in their own home
- Forming and building a trust with the clients from being polite and respectful when communicating with them and treating them as the independent person that they are
- Always respecting the client's privacy, when attending to personal needs and engaging in a personal conversation about a sensitive subject with the client
- Support people to develop the knowledge, skills, and confidence they need to make informed decisions about their own health and care needs
- Supporting clients to recognize and develop their own strengths & abilities to enable them to live independent and fulfilling lives
- To support clients to and who live independently, by visiting clients in their homes to help encourage clients to undertake socialization and activities outside of their home in line with their care plans and goals, as food shopping, walk, house chores and their overall wellbeing.
Admissions Officer - Student Records
Highlands College
05.2017 - 04.2022
- Create and maintain Student details on the College database
- Process Further Education, Higher Education, ACE, Part Time/Day Release, Citizenship Test, ECDL applications
- Process Student Withdrawals/Transfers and make appropriate fee adjustments/comments for Finance to action refunds
- Support students with payment queries
- Produce Student reference letters upon request from Verification companies and past Students
- Assisting with setting up payment plans for Student courses before passing onto Finance
- Monitor, respond and delegate emails from the Student Records inbox
- Taking and processing payments for all courses/materials cash, cheque, over the phone payments and Chip-Pin
- Generating and distributing Student offer letters/DBS and Equipment lists for Full time and Degree courses
- Training and Supervising other Team and Staff members in the department as well as with the new College Database system integrated Summer 21
- Coordinating all the Student ID cards process for the new security door access system.
Receptionist/Administrator
Highlands College
01.2017 - 05.2017
- Being the first point of call for all new students and visitors entering the College
- Answering all external telephone enquiries to transfer to the appropriate department/administrator
- Filing Student certificates sent from Examinations Department - upon collection asking for form of identification against the letter sent from Examinations Department
- Distributing Student and Visitor Parking Permits
- Signing Visitors in and assigning them with lanyards.
Credit Administrator
SG HAMBROS
04.2014 - 12.2016
- Monitor the groups credit portfolio, checking excess reports, making CRMs aware of overdrawn accounts/breached facilities and suggesting ways of clearing them
- Assist in the administrative functions of the department including monitoring the shared inbox, approving payment requests, setting up fixed contracts/reducing fixed loans and assisting in the closure of accounts.
Payments Officer
SG HAMBROS
12.2015 - 04.2016
- Inputting Euro, CHAPS, Dollars, Sterling Overseas and currency payments
- Preparing standing orders.
General Banking Officer
SG HAMBROS
04.2014 - 12.2015
- Inputing client payments and internal transfers as requested by relationship managers
- Paying in cheques
- Checking/controlling transfers and approving visa controls.
Temporary Archivist
Mossack Fonseca
02.2014 - 03.2014
- Archiving backlog of client information.
Team Support Administrator
TMF GROUP
04.2013 - 12.2013
- To provide general administrative support to the team, including printing, scanning, filing, binding of documents and photocopying
- Organising and preparing documents/files for couriers
- Assist in processing incoming and outgoing post
- Cover reception duties as and when required, including answering the main switchboard and preparing the meeting rooms for external/internal clients.
Education
A Levels - Travel & Tourism
Highlands College
Jersey Channel Islands7 GCSES -
Le Rocquier Secondary School
Skills
- White Card
- RSA 01/05/24
- IT Literate
- Admin Support
- Can master in-house systems quickly
- Personable and communication skills at all levels
- Strong and adaptable team player
- FOH Reception
- Hospitality
- Warm and friendly customer service
- Digital Marketing 101 - 1 day course
- Digital Marketing 102 - 1 day course
- Social media marketing - 1 day course
Personal Information
- Date of birth: 10/31/1990
- Nationality: BRITISH
- Visa status: Working Holiday 417
Timeline
Bar and Bistro Attendant
Greenwood Tavern-Warwick WA
07.2024 - Current
Supervision Assistant
JFSC
07.2022 - 12.2023
Support Worker
Tutela Jersey Limited
05.2022 - 06.2022
Admissions Officer - Student Records
Highlands College
05.2017 - 04.2022
Receptionist/Administrator
Highlands College
01.2017 - 05.2017
Payments Officer
SG HAMBROS
12.2015 - 04.2016
Credit Administrator
SG HAMBROS
04.2014 - 12.2016
General Banking Officer
SG HAMBROS
04.2014 - 12.2015
Temporary Archivist
Mossack Fonseca
02.2014 - 03.2014
Team Support Administrator
TMF GROUP
04.2013 - 12.2013
A Levels - Travel & Tourism
Highlands College
7 GCSES -
Le Rocquier Secondary School
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