Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
- Providing remote administrative and technical support to clients primary through digital channels e.g. email and online platform.
- Manage calenders, organise documents, assisting with social media management.
- Administrative support: Managing email, answering phone calls, appointments and travel management.
- Data Entry and management/ entries and organising data, maintaining contact lists and managing files.
- Social Media: Managing social media account, creating content and engaging with followers.
- Technical Support: Assisting with online tools, software and support to clients.
- Input, Verify, and maintain data in spread sheets, databases, and other data management tools.
- Review source documents for accuracy before data entry and correct errors to ensure data integrity.
- Perform regular data updates and track changes in company systems.
- Ensure the timely completion of assigned to prepare sources data for computer entry.
- Prepare data reports, summarises, and other documentations as requires by management.
- Respond to requests for data retrieval and provide reports to relevant teams.
- Follow company procedures for data storage, handling,a nd security.
- Assisting in troubleshooting any issues in data management software.
- Calender Management
- Data Entry
- Bookkeeping
- Researching
- Content creation
- Presentations
-Website maintenance
- Content Writing
- Email management
- Project management
- Administrative support
- Social media management
- Phone answering
- Medical appointment/ Travel booking
- File and document and organisation
- File management and maintenance
- Made Outbound calls to clients to engage and communicate with clients.
- Answered inbounds phone calls to respond to customer's enquires and provide accurate information.
- Sent emails to clients to answer their enquiries in timely manner.
- Worked and cooperate with fellow team members to ensure timely completion of task.