CHANAPA KAEWJANDA
Chippendale,NSW
Summary
Proven Supervisor with a track record of enhancing guest satisfaction at The Empire Hotel, adept in time management and attention to detail. Spearheaded event coordination, boosting efficiency by optimizing inventory control and compliance. Skilled in data entry, excel in fast-paced environments, ensuring top-notch service and reliability.
Overview
3
3
years of professional experience
Work History
Supervisor
The Empire Hotel
08.2021 - 07.2024
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Coordinated special events within hotel property such as weddings and conferences ensuring smooth execution of all logistics.
- Booked large groups for weddings, seminars, conferences, and other events.
- Coordinated with catering staff to deliver food services for special events and functions.
- Oversaw inventory management, minimizing waste and optimizing cost control measures.
- Ensured compliance with local regulations by maintaining up-to-date licensing and certifications.
- Closed out cash register and prepared cashier report at close of business.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Receptionist
The Polished Club
04.2023 - 02.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Assisted with onboarding new clients and securing paperwork completion.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Marketing And Communication
Strathfield College
Sydney, NSWHospitality Management
Evolution Hospitality Institute
Sydney, NSWSkills
- Attention to Detail
- Punctual and Reliable
- Data Entry
- Time Management
- Organization skills
- Customer Service
Timeline
Receptionist
The Polished Club
04.2023 - 02.2024
Supervisor
The Empire Hotel
08.2021 - 07.2024
Marketing And Communication
Strathfield College
Hospitality Management
Evolution Hospitality Institute
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