Chancee Watkins

• Senior Sales Associate
• Over 300 5star personalized Google reviews
• Stock management
• Staff scheduling & adhering to budgets
• Assisting with online orders, tracking, shipping and payment issues through e-commerce platforms
• Assisting photo shoots and creative styling
• Key holder of multiple locations
• Open and Close duties
• Training of new team members
• Develop and manage team rosters
• Acting Manager when required
• Supported in Homebodii being awared "Retailer of the Year 2023"

• Develop and communicate the long term vision and goals of the business
• Create a strategic plan to guide business growth including marketing operations and financial strategies
• Continuously assess market trends and adjust the strategy as necessary to stay competitive
• Built, negotiated and maintained customer & vendor relations ensuring satisfaction and loyalty
• Handled customer complaints, feedback and suggestions to improve the business offering
• Made high level decisions that influenced the direction and growth of the business
• Handled recruitment and training and employee development to ensure a skilled and committed workplace

• Improved member retention by developing and implementing engaging group fitness programs
• Developed strong relationships with 100's of members through active listening skills and personalized attention, enhancing client loyalty
• Partnered with local businesses to organize special events, increasing brand exposure and strengthening community ties
• Mentored new instructors in teaching methods, fostering their growth within the organization over time
• Managed a team of 30 fitness instructors, resulting in increased class attendance and member satisfaction

*More information available on request

More information on request