Chanchong Kuoch
Keysborough,Australia
Summary
Dynamic and results-driven professional with experience at Kmart and a strong background in team collaboration and safety compliance. Proficient in Microsoft Excel and adept at problem-solving, I excel in fast-paced environments, ensuring operational efficiency and customer satisfaction. Committed to maintaining high standards and enhancing workplace productivity.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Decant Team Member(Casual)
Kmart
Clayton, VIC
06.2025 - Current
- Collaborated with team members to ensure smooth workflow during high-demand periods.
- Implemented safety protocols to minimize risks in the workplace environment.
- Maintained cleanliness of store area, including sweeping floors and wiping down counters.
- Maintained cleanliness and organization of work area for safety compliance.
- Operated decanting equipment for efficient product transfer and handling.
- Operated equipment for moving heavy items safely and effectively.
- Assisted in unloading delivery trucks and sorting items by category.
- Ensured cleanliness of work area to meet safety and hygiene standards.
- Collaborated with team members to maintain store presentation standards.
Kitchen Hand (Casual)
Koffee (AUST) PTY LTD
Lang Warrin, VIC
08.2022 - 11.2025
- Prepared and organized food items for daily service at a busy café.
- Assisted chefs in food preparation and cooking tasks during peak hours.
- Maintained cleanliness and sanitation standards in kitchen and dining areas.
- Followed recipes and portion control guidelines to support menu consistency.
- Collaborated with team members to ensure efficient workflow during service times.
- Supported customer service by assisting with special requests or dietary needs.
- Cleaned dishes, pots, pans and utensils.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Maintained a neat work station throughout shift hours.
- Followed all health code guidelines when handling food items.
- Operated dishwashers to sanitize dishes and silverware.
- Sanitized surfaces with approved cleaning solutions after each task was completed.
- Disposed of garbage according to health regulations.
- Peeled and cut fruit and vegetables to prepare for cooking or serving.
- Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.
- Followed recipes and customer requests to prepare meals.
- Received deliveries of food items and stored them properly.
- Partnered with chef to cook food and comply with food preservation guidelines.
- Followed recipes accurately while adhering to portion control standards.
- Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
- Provided customer service when necessary, addressing inquiries and ensuring satisfaction.
- Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
- Distributed food to waiters and waitresses to serve customers.
- Prepared and served a variety of coffee beverages to customers.
Process Worker (Causal)
Ensign Laboratories
Mulgrave, VIC
01.2023 - 06.2025
- Packing.
- Pelleting, wrapping, and putting a sticker on the shipping box.
- Checking date/code number.
- 5S Cleaning.
Cashier
Bottlemart Ouson Plaza
06.2022 - 05.2023
- Processed customer transactions efficiently at Bottlemart Ouson Plaza.
- Maintained accurate cash register balances during shifts.
- Assisted customers with product inquiries and recommendations.
- Handled returns and exchanges in accordance with company policy.
- Monitored inventory levels and restocked shelves promptly.
- Enforced store policies regarding age-restricted products effectively.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
E-Commerce Employee Relation Executive
La Rue (Ming Wuoy Group)
10.2019 - 06.2020
- MC for live on Facebook La Rue Online Shopping Page.
- Coordinate between Chinese and Cambodian staff.
- Help solve the complaint from the customer.
- Shooting videos to introduce new products.
- Assistant to GM La Rue.
Game Coordinator
Sabay Digital
12.2011 - 04.2019
- Verbal and written translator for Chinese and English.
- Receive and solve all complaints from players.
- Testing for a new game update.
- Support General Manager.
- Make income increase for the game.
- Coordinated gaming events and tournaments for community engagement.
- Developed promotional materials to enhance game visibility and participation.
- Managed player registrations and ensured smooth event operations.
Billing Postpaid Officer
Viettel Cambodia Co., Ltd (Metfone)
10.2009 - 03.2011
- Collect, summary and analysis monthly usage data take from system.
- Receive and solve all complaints from customers.
- Check Error in system
- Send SMS for alert debit to customers.
Education
Graduate Certificate - Digital Marketing
Kaplan Business School
Melbourne, VIC05-2023
Bachelor Degree - Information Technology
Royal University of Phnom Penh (RUPP)
Cambodia01.2009
English Bridging Course -
Institute of Foreign Languages (IFL)
Cambodia01.2006
Short Course - Strategic Marketing
AEI
Cambodia11.2005
High School -
Sam Dech Ove High School
Banteay Mean Chey, Cambodia01.2005
Secondary School -
Sam Dech Ove Secondary School
Banteay Mean Chey, Cambodia01.1999
Skills
- Microsoft Word
- Microsoft Excel
- Photoshop
- PowerPoint
Languages
- Khmer, Mother Tongue
- English, Good (speaking, listening and writing)
- Chinese, Fair (speaking, listening and writing)
- Thai, Fair (speaking and listening)
References
Mr. Mohamad Nasir Tompang, Pick Packer, Amazon(Cranbourne West), 95 Whitfield Bvd, Cranbourne West, VIC, 3977, 0435515873
Personal Information
- Date of Birth: 08/09/87
- Place of Birth: Sereysorphon, Cambodia
Current Address
36 Kingsclere Ave, Keysborough, VIC, 3173
Languages
English
Limited
Chinese (Mandarin)
Elementary
Cambodian
Native/ Bilingual
Thai
Elementary
Certification
- RSA
- Dofoodsafely
References
References available upon request.
Timeline
Decant Team Member(Casual)
Kmart
06.2025 - Current
Process Worker (Causal)
Ensign Laboratories
01.2023 - 06.2025
Kitchen Hand (Casual)
Koffee (AUST) PTY LTD
08.2022 - 11.2025
Cashier
Bottlemart Ouson Plaza
06.2022 - 05.2023
E-Commerce Employee Relation Executive
La Rue (Ming Wuoy Group)
10.2019 - 06.2020
Game Coordinator
Sabay Digital
12.2011 - 04.2019
Billing Postpaid Officer
Viettel Cambodia Co., Ltd (Metfone)
10.2009 - 03.2011
Graduate Certificate - Digital Marketing
Kaplan Business School
Bachelor Degree - Information Technology
Royal University of Phnom Penh (RUPP)
English Bridging Course -
Institute of Foreign Languages (IFL)
Short Course - Strategic Marketing
AEI
High School -
Sam Dech Ove High School
Secondary School -
Sam Dech Ove Secondary School