Chandana Ede
Sydney,NSW
Summary
IT professional with 1.5 years of production support experience, specializing in Mainframe technologies, Control-M batch job monitoring, and database management.
Overview
2
2
years of professional experience
Work History
Software Analyst
CAPGEMINI
Hyderabad, Telangana
02.2022 - 05.2023
- Monitor, manage, and support daily production batch processes to ensure timely completion and optimal performance.
- Utilize Control-M to schedule, automate, and monitor batch jobs across various environments (development, staging, and production).
- Assist in database troubleshooting, performance tuning, and query optimization to support smooth batch processing.
- Troubleshoot and resolve issues related to batch processing, including job failures, data discrepancies, and system errors, through the SNOW tool.
Online Exam Proctor
Awign
Bengaluru, Karnataka
03.2021 - 01.2022
- Use remote monitoring tools to track exam takers’ activities and identify any suspicious behavior, such as cheating, or inappropriate use of external resources.
- Be familiar with the exam software/platform to help resolve common issues and ensure smooth exam administration.
- Provide detailed incident reports, including any actions taken during the exam and the outcome
Education
Bachelors of Engineering And Technology - Electrical And Electronics Engineering
Vignan's Lara Institute of Technology And Science
Vadlamudi, Guntur05-2019
Skills
- Batch executions and monitoring
- Mainframe troubleshooting
- ServiceNow management
- Control-M job execution
- Databases: Oracle, SQL server
- Windows Server administration
Timeline
Software Analyst
CAPGEMINI
02.2022 - 05.2023
Online Exam Proctor
Awign
03.2021 - 01.2022
Bachelors of Engineering And Technology - Electrical And Electronics Engineering
Vignan's Lara Institute of Technology And Science