Chandana Karehalli AnjaneyaMurthy
Tarneit
Summary
Dedicated and customer-oriented professional with excellent communication and problem-solving abilities. Skilled in managing inquiries, resolving concerns, and enhancing customer satisfaction. Passionate about delivering outstanding service and fostering positive interactions. Seeking a part-time role to contribute effectively while continuing to develop professionally
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Systems Engineer
Tata Consultancy Services
10.2021 - 10.2024
- Designed and implemented Java-based interfaces for seamless communication between applications.
- Developed and maintained RESTful and SOAP web services for data exchange
- Managed version control using Git, ensuring efficient collaboration and code management.
- Worked with relational (MySQL,Oracle) databases for data persistence and retrieval.
Customer Service Representative
Star CustomerNest
06.2021 - 08.2021
- Served part time as the first point of contact for customer inquiries via phone, email, and live chat.
- Assist customers with order placement, tracking, cancellations, and returns.
- Provide prompt, friendly, and professional assistance to customers.
- Resolve product or service-related issues efficiently while ensuring customer satisfaction.
Education
Master of Science - Analytics
RMIT University
Melbourne, VIC11-2026
Bachelor of Science - Computer Science
Atria Institute of Technology
Melbourne, VIC07-2021
PUC - PCMB
KLE Society's Independent PU College
01.2017
SSLC -
Assumption English School
01.2015
Skills
- R
- SAS ,Microsoft excel
- Power BI
- C
- JAVA
- Python
- SQL
- HTML
- CSS
- PHP
- Windows
- Ubuntu
Certification
- AWS Fundamentals, Udemy
- Programming Foundations with JavaScript, HTML and CSS, Coursera
Accomplishments
- Published a technical paper on 'Privacy preserving Cipher text and multi-sharing control for cloud storage' in IJRSEM, 2021 UGC approved journal.
Operating Systems
- Windows
- Ubuntu
Internship
ACRANTON TECHNOLOGY PVT LTD, Opportunity to work on a project 'whether the client subscribes a term deposit (yes or no)' based on logistic regression. Purpose of the project was to predict the number of people subscribed to term deposit by plotting boxplots for various attributes in datasets and performing confusion matrix for actual label and predicted label., Anaconda, Python libraries Pandas, NumPy, Matplotlib, Seaborn
Timeline
Assistant Systems Engineer
Tata Consultancy Services
10.2021 - 10.2024
Customer Service Representative
Star CustomerNest
06.2021 - 08.2021
PUC - PCMB
KLE Society's Independent PU College
SSLC -
Assumption English School
Master of Science - Analytics
RMIT University
Bachelor of Science - Computer Science
Atria Institute of Technology
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