Akshita Shaktawat
Sydney,Australia
Summary
Motivated and detail-oriented professional with a strong background in banking, finance, HR recruitment, and mortgage lending. Seeking opportunities in Banking, Finance, and Insurance sectors to leverage my skills in customer relationship management, negotiation, and employee relations while contributing to organizational success.
Overview
7
7
years of professional experience
Work History
Mortgage & Lending Specialist
Home Loan Mortgage Pty Ltd
Sydney, Australia
05.2025 - Current
- Assisting clients with home loan structuring and approvals.
- Providing tailored financial solutions to meet customer needs.
- Developing expertise in mortgage products and compliance processes.
Relationship Executive
Yes Bank Ltd.
06.2021 - 08.2023
- Managed customer portfolios, providing banking and financial solutions.
- Handled day-to-day branch operations, customer service, and cross-selling of financial products.
- Improved client satisfaction through proactive problem-solving and personalized service.
Project: Customer Perception Towards Credit Cards
IndusInd Bank Ltd.
04.2020 - 05.2021
- Conducted research and analysis on customer attitudes toward credit card products.
- Collected and interpreted data to support product development and marketing strategies.
- Enhanced understanding of consumer behavior in financial services.
HR Recruiter
Oyster Consultancy
02.2019 - 03.2020
- End-to-end recruitment including sourcing, screening, and onboarding.
- Negotiated offers and coordinated between candidates and clients.
- Strengthened staffing processes through effective communication and candidate engagement.
Education
MBA - Finance & HR
01.2019
Bachelor of Commerce -
01.2017
Skills
- Banking & Financial Services
- Customer Relationship Management
- Mortgage & Lending Advisory
- HR Recruitment & Staffing
- Negotiation & Employee Relations
Career Aspiration
To work with a professional organization in banking, finance, or insurance, where my experience in staffing, employee relations, negotiation, and customer management can be utilized to deliver value while enhancing my career.
References
References available upon request.
Timeline
Mortgage & Lending Specialist
Home Loan Mortgage Pty Ltd
05.2025 - Current
Relationship Executive
Yes Bank Ltd.
06.2021 - 08.2023
Project: Customer Perception Towards Credit Cards
IndusInd Bank Ltd.
04.2020 - 05.2021
HR Recruiter
Oyster Consultancy
02.2019 - 03.2020