Chandeep Sodhi
Melton,Victoria
Summary
Driven Customer Service Officer with experience as primary point of escalation for high-level client questions, needs, wants and complaints. Passionate about delivering superior interactions with customers by hearing issues, requirements and requests to provide first-class customized solutions. Dedicated to identifying trends by analyzing customer records, purchases, inquiries and complaints to develop rapid solutions.
Overview
15
15
years of professional experience
1
1
Certification
Work History
School Bus Driver
Sunbury Coaches
03.2020 - Current
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Coach Driver
Murrays Coaches
03.2019 - Current
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Security Officer
Albury Base Hospital
01.2009 - 01.2015
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
Advanced Diploma - LEGAL PRACTICE
VICTORIA UNIVERSITY
Melbourne, VIC11.2024
Skills
- Preparing Templates
- Legal Documentation
- Evidence Gathering
- Legal Research
- Online Databases
- Document Scanning
- Writing and Editing
Certification
- Real Estate Representative
- Cert 4 in Building and Construction
- Diploma of Hospitality Management
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
English
Full Professional
Timeline
School Bus Driver
Sunbury Coaches
03.2020 - Current
Coach Driver
Murrays Coaches
03.2019 - Current
Security Officer
Albury Base Hospital
01.2009 - 01.2015
Advanced Diploma - LEGAL PRACTICE
VICTORIA UNIVERSITY
- Real Estate Representative
- Cert 4 in Building and Construction
- Diploma of Hospitality Management
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