Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
Generic

Chandel Kennaugh

Edens Landing,Qld

Summary

I’m a passionate young person with a professional attitude. I have many transferable skills that can relate to most industries, a quick learner that has attention to detail to complete given tasks to the best of my ability.

Overview

9
9
years of professional experience

Work History

Idenpendent Support Solutions

Casual Work
01.2024 - Current
  • Enhanced the quality of care for my participant's by providing personalized support and assistance with daily living activities.
  • Improved my participant's satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Improved my participant's well-being by providing compassionate and attentive care.
  • Assisted my brother with daily living activities, promoting independence and dignity.
  • Transported my participant's to appointments and social activities, ensuring punctual arrival and a comfortable experience en route.
  • Established open lines of communication between family members keeping them informed about their loved one's health progress.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

CONSOLE/KITCHEN HAND

BP/ROAD HAVEN CAFÉ
11.2019 - 06.2023
  • Short order cook, barista, cleaning duties and customer service.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Implemented new inventory procedures, optimizing stock levels and reducing out-of-stock occurrences.
  • Communicated with customers and team members to solve problems.

RECEPTIONIST

ADRA COMMUNITY CENTRE
10.2016 - 01.2020
  • Face to face customer service, booking appointments for clients, maintain and filing clientele personal files in line with the Privacy Act, answer direct calls and customer enquiries, proficient use of email and outlook, cash handling, maintain calendars and appointments, bookkeeping.

CAFÉ WORKER

CHIPMUNKS
12.2014 - 10.2018
  • Short order cook, barista, cleaning duties, front counter, customer service, cash handling.

Education

Certificate III In Individual Support -

QLD TAFE
Springfield

Certificate III Hospitality -

EBD Training Services
Brisbane, QLD
01.2019

RSA & RSG -

EBD Training Services
Brisbane, QLD
06.2018

Grade 12 -

Windaroo Valley State High School
Windaroo, QLD
11.2011

Skills

  • Strong work ethic and desire to succeed
  • Hard working, self-motivated and flexible
  • Cash Register Operation
  • Willing to learn new skills
  • Effective time management
  • Excellent communication skills
  • Ability to work efficiently and accurately in fast-paced environment
  • Smart presentable appearance
  • Time Management
  • Cash Handling
  • Product restocking
  • POS Systems

REFERENCES

  • Olivia Anderson, BP/Roadhaven Cafe, 0467 324 032.
  • Marnie Bowley, Independent Support Solutions, 0429 366 179
  • Michelle, ADRA Community Centre, 0437 105 991
  • Donna Thompson, Chipmunks, 0436 390 819

Timeline

Idenpendent Support Solutions

Casual Work
01.2024 - Current

CONSOLE/KITCHEN HAND

BP/ROAD HAVEN CAFÉ
11.2019 - 06.2023

RECEPTIONIST

ADRA COMMUNITY CENTRE
10.2016 - 01.2020

CAFÉ WORKER

CHIPMUNKS
12.2014 - 10.2018

Certificate III In Individual Support -

QLD TAFE

Certificate III Hospitality -

EBD Training Services

RSA & RSG -

EBD Training Services

Grade 12 -

Windaroo Valley State High School

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Chandel Kennaugh