Chandelle Nassner
Burleigh Waters,QLD
Summary
Detail-oriented administration professional with extensive experience in law firms on the Gold Coast, complemented by successful entrepreneurship in cosmetic tattooing. Proven expertise as a conveyancing paralegal and self-employed tattoo artist, demonstrating strong organisational skills and versatility. Known for exceptional customer service, teamwork, and independent task management with a focus on exceeding goals. A motivated professional adept at maintaining high standards in dynamic, client-centric environments such as aesthetic clinics.
Overview
5
5
years of professional experience
Work History
Cosmetic Tattoo Artist
Self employed
05.2023 - Current
- As a self-employed Cosmetic Tattoo Artist since May 2023, I have successfully managed all aspects of my business, from client consultations to the delivery of high-quality cosmetic tattoo services. I have completed eight comprehensive cosmetic tattoo courses, both in-clinic and online, which have equipped me with advanced skills and techniques. My role involves conducting thorough in-person consultations to understand client needs and expectations, ensuring a personalised and satisfying experience. I am well-versed in Queensland's health requirements for high-risk personal services, allowing me to maintain the highest standards of hygiene and safety. This includes performing detailed health checks to assess suitability for procedures and mitigate any potential risks. My business acumen is demonstrated through effective scheduling, meticulous record-keeping, and managing follow-up appointments to ensure client satisfaction and safety. This experience has developed my ability to work independently, make informed decisions, and provide exceptional customer service in a professional and regulated environment.
- I have completed 8 Cosmetic tattoo courses both in-person at a clinic and online.
Conveyancing Paralegal
Radcliff Lawyers
Varsity Lakes, QLD
09.2023 - Current
- I transferred my skills from my previous employment and conduct similiar conveyancing paralegal activities at Radcliff Lawyers.
- This includes preparing documents, drafting correspondence, and providing advice within my expertise. I ensure all conditions are met, prepare for settlement, and manage all tasks needed to complete transactions smoothly.
- Beyond administrative duties, effective communication is integral to my daily responsibilities. I engage proactively with clients, real estate agents, financial institutions, and other lawyers via phone and email, as well as face to face appointments with clients.
- I regularly cover reception in an extremely fast-paced legal environment. My responsibilities include greeting clients, managing a busy telecommunications line, and handling various administrative tasks with efficiency and professionalism. I ensure smooth front desk operations by promptly addressing client inquiries, scheduling appointments, and coordinating with legal staff. This experience has honed my ability to multitask, maintain composure under pressure, and deliver exceptional customer service, all while adhering to the highest standards of confidentiality and accuracy.
Conveyancing Paralegal
Ingwersen & Lansdown Solicitors
Palm Beach, QLD
05.2022 - 09.2023
- In my role as a Conveyancing Paralegal at Ingwersen & Lansdown Solicitors, I managed end-to-end processes for property sale and purchase transactions, ensuring a seamless experience for clients. My responsibilities included preparing and reviewing legal documents, drafting correspondence, and providing expert advice within my scope. I meticulously ensured that all contractual conditions were met, coordinating the necessary tasks for smooth and timely settlements. I adeptly handled multiple transactions simultaneously, demonstrating my ability to work efficiently under pressure in a fast-paced environment.
- My organisational skills and attention to detail were critical in maintaining accurate records and ensuring compliance with legal standards. Through proactive engagement and exceptional service, I built strong, trust-based relationships with clients, contributing to the firm's reputation for reliability and professionalism.
- Beyond administrative duties, effective communication was integral to my daily responsibilities. I engaged proactively with clients, real estate agents, financial institutions, and other lawyers via phone and email, as well as face to face appointments with clients.
Law Clerk
Ingwersen & Lansdown Solicitors
Palm Beach, QLD
12.2019 - 05.2022
- In my role as a Law Clerk at Ingwersen & Lansdown Solicitors, I was integral to the smooth operation of the legal office by performing a range of administrative and clerical tasks. I regularly covered the reception desk, where I greeted clients, managed a high volume of phone calls, and scheduled appointments, ensuring a professional and efficient front office environment.
- My duties also included handling settlement tasks, attending settlements to facilitate the finalisation of property transactions. I was responsible for managing various office administrative activities, such as preparing and processing incoming and outgoing mail, conducting office banking, archiving client files, restocking office supplies, and maintaining a clean and organised workspace.
- Additionally, I provided support to paralegals by running errands and assisting with file management and other clerical tasks. This role required strong organisational skills, meticulous attention to detail, and the ability to multitask effectively in a dynamic legal setting. My proactive and diligent approach ensured that the office ran smoothly and efficiently, contributing to the overall success and productivity of the legal team.
- Settlement Clerk: Attending settlements in Southport to complete paper settlements for all purchase and sale transactions.
Education
Bachelor of Nursing - Current
Southern Cross University
Gold Coast, QLDCPR And First Aid Course Completion
Australia Wide First Aid
Robina, QLD01-2024
High School Certificate
Kingscliff High School
Kingscliff, NSW01-2019
Skills
- Excellent customer service skills
- Excellent communication, interpersonal, team-building and listening skills
- Experience in administration with attention to detail and accuracy
- Professional and coachable, well presented, reliable, punctual and honest
- Able to work well independently or as part of a team and multi-task
- Great organisational and time management skills
- Eager and willing to learn
- Strong computer skills and knowledge of Microsoft Suite
- Loyal, responsible and respectful
- Experienced in working in highly fast paced environments and under pressure
- Bill coordination
- Analytical and Critical Thinking
Interpersonal Skills
Friendly, compassionate, bubbly, sense of humour, easygoing, and an excellent conversationalist.
References
Katia Sibley
Corporate and Commercial Lawyer at Radcliff Lawyers
PH: 0499 888 769
Tassija Trajkovic
Office Manager at Radcliff Lawyers
PH: 0437 868 385
Janine Attwood-Graham
Office Manager at Ingwersen & Lansdown Solicitors
PH: 0424 991 25
Timeline
Conveyancing Paralegal
Radcliff Lawyers
09.2023 - Current
Cosmetic Tattoo Artist
Self employed
05.2023 - Current
Conveyancing Paralegal
Ingwersen & Lansdown Solicitors
05.2022 - 09.2023
Law Clerk
Ingwersen & Lansdown Solicitors
12.2019 - 05.2022
Bachelor of Nursing - Current
Southern Cross University
CPR And First Aid Course Completion
Australia Wide First Aid
High School Certificate
Kingscliff High School
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