Chandni Goel
Melbourne,VIC
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Stellarossa
07.2023 - 10.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
- Answered a constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Processed customer service orders promptly to increase customer satisfaction.
Customer Service Representative
Cawfee Tawk
07.2023 - 10.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Teacher
Kamal Vidhya Niketan
06.2021 - 06.2023
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Graded and evaluated student assignments, papers, and course work.
Education
Master of Education - Middle School Teaching
Griffith University
Brisbane, QLD07.2023
Master of Science - Mathematics (teaching)
LR DAV College, Ludhiana (Jagraon)
India09.2019
Skills
- Business Development Understanding
- Report Transcription
- Credit Card Payment Processing
- Staff Training
- Active Listening
- Sales Report Generation
- Computer Proficiency
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Customer Service Representative
Stellarossa
07.2023 - 10.2023
Customer Service Representative
Cawfee Tawk
07.2023 - 10.2023
Teacher
Kamal Vidhya Niketan
06.2021 - 06.2023
Master of Education - Middle School Teaching
Griffith University
Master of Science - Mathematics (teaching)
LR DAV College, Ludhiana (Jagraon)
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