Chandni Patel
Werribee
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Rocke Brothers
08.2021 - Current
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Monitor drivers roster, deployment schedule and vehicle maintenance. Follow up on any issue relating to the office maintenance in consultation with the Logistics Officer.
- Maintained accurate records of invoicing and payment activities in compliance with company and legal requirements.
- Prepared and mailed invoices to customers, processed payments to drivers and documented account update.
Team Leader
Little Learners Day Care Centre
02.2021 - Current
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Organized and facilitated monthly parent support group meetings.
- Coordinated schedules of activities, events and field trips.
- Taught students basic academic, behavioral and social skills.
- Maintained and fostered positive and constructive interactions with staff, families and children.
- Communicated with parents and other staff about student progress.
- Promoted sensory development by providing access to different textures.
- Communicated with children's guardians about daily activities, behaviors and related issues.
Customer Care Assistant
McDonald's
03.2019 - 12.2021
- Responded to customer needs through competent customer service and prompt problem-solving.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Trained new employees on best practices and customer care procedures to eliminate inefficiencies.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
Diploma Of Early Childhood Education And Care Setting - Childcare
JTI Institute
2017
Master Of Human Resource Management - Human Resources Management
VNSGU University
2013
Bachelor Of Business Administration - Business Administration
VNSGU University
2011
Skills
- Multitasking abilities
- Verbal and written communication
- Computer skills
- Good listening skills
- Time management
- Leadership and supervision
- Fast learner
Timeline
Administrative Assistant
Rocke Brothers
08.2021 - Current
Team Leader
Little Learners Day Care Centre
02.2021 - Current
Customer Care Assistant
McDonald's
03.2019 - 12.2021
Diploma Of Early Childhood Education And Care Setting - Childcare
JTI Institute
Master Of Human Resource Management - Human Resources Management
VNSGU University
Bachelor Of Business Administration - Business Administration
VNSGU University
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