Chandra Kumari Shrestha
802/6 East St, Granville
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant in Nursing
Pathways Killara Gardens
02.2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Broker Assistant
Sage Home Loans
05.2023 - 12.2024
- Managed documentation related to trade executions and settlements, facilitating smooth transaction processes for clients.
- Streamlined communication between brokers and clients, maintaining organized records of correspondence for easy reference.
- Facilitated seamless transition of accounts during broker changes by effectively coordinating with both internal teams and clients.
- Maintained up-to-date knowledge of industry regulations, ensuring compliance in all broker assistant tasks.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on various financial products.
- Resolved issues related to account discrepancies or disputes efficiently while maintaining excellent client relations.
- Provided administrative support during the negotiation process, contributing to successful transactions and satisfied clients.
Customer Service Representative
Moonlight Nepalese & Indian Grocery Store
12.2022 - 04.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Delivered prompt service to prioritize customer needs.
- Responded proactively and positively to rapid change.
- Promptly responded to inquiries and requests from prospective customers.
Account Officer
Chitwan College of Technology
06.2018 - 06.2022
- Implemented internal control procedures to safeguard financial assets, minimizing risks and ensuring compliance with accounting standards.
- Analyzed financial statement and reports to provide insights on cost saving measures and areas for financial improvement.
- Collaborated with department heads to develop and monitor departmental budgets, ensuring adherence to financial constraints.
- Managed tax preparation processes, ensuring accuracy and timely submissions of tax returns to regulatory bodies.
- Responded to requests for information and resolved issues quickly.
- Managed accounts payable and receivable, ensuring prompt payment and accurate recordkeeping.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Streamlined daily reporting information entry for efficient record keeping purposes.
Education
BBA -
Presidency College of Management & Sciences
Chitwan, Nepal01-2019
+2 - Management
Sainik Awasiya Mahavidyalaya
Bhaktapur, Nepal01-2015
Bijeshwori Gyan Mandir Sainik Awasiya Mahavidyalay
Kathmandu, Nepal01-2013
Skills
- CRM software
- Microsoft word & Excel
- Critical thinking
- Data entry
- Reliable team player
- Attention to detail
- Compassionate
Training
- First Aid Training
- LCCI Training (London Chamber of Commerce & Industry)
- Basic Computer Training
- Manual Handling
- Infection Control and Hand Hygiene
Certification
- First Aid Certification
Languages
English
Nepali
Hindi
References
Available upon request
Timeline
Assistant in Nursing
Pathways Killara Gardens
02.2024 - Current
Broker Assistant
Sage Home Loans
05.2023 - 12.2024
Customer Service Representative
Moonlight Nepalese & Indian Grocery Store
12.2022 - 04.2023
Account Officer
Chitwan College of Technology
06.2018 - 06.2022
BBA -
Presidency College of Management & Sciences
+2 - Management
Sainik Awasiya Mahavidyalaya
Bijeshwori Gyan Mandir Sainik Awasiya Mahavidyalay
Similar Profiles
Priti Kumari MahtoPriti Kumari Mahto
REGISTERED NURSE at Pathways Killara GardensREGISTERED NURSE at Pathways Killara Gardens
JUN MAJUN MA
Head Chef at Jacaranda Bar Restaurant at Killara Hotel & SuitesHead Chef at Jacaranda Bar Restaurant at Killara Hotel & Suites
Gagan NeupaneGagan Neupane
Cleaning Supervisor at Killara ServicesCleaning Supervisor at Killara Services