Chandra Sekhar Kurra

Station Management

Incident Response

Equipment & Asset Auditing

First Aid

Crowd Control

Workplace Conflict Resolution

Customer Services

Lost Property

Incident & Security reporting

Platform Edge Barrier & Platform Screen Door Operations

First Line check ups of Opal Machines & Escalators

Back of the House Checks

Station Stock Audit

Closing & Opening Stations

Placing Bus replacement Metro signage during pocessions

Emergency Warning Intercommunication System panel basic troubleshooting

• Boosted client satisfaction by effectively managing accounts and addressing concerns promptly.
• Strengthened relationships with key clients, leading to increased repeat business.
• Developed comprehensive financial reports for stakeholders, ensuring transparency and informed decisionmaking.
• Implemented efficient billing procedures to reduce outstanding receivables and improve cash flow.
• Negotiated favorable payment terms with suppliers, reducing costs and improving profit margins.
• Collaborated with sales teams to identify new opportunities, driving revenue growth.
• Streamlined account management processes for better organization and time management.
• Generated financial and operational reports to assist management with business strategy.
• Completed filings and upheld strict compliance with regulatory agencies and supervisors.

• Improved client payment rates by negotiating and establishing feasible repayment plans.
• Reduced company losses by identifying and addressing problematic accounts in a timely manner.
• Maintained strong customer relationships through respectful communication and effective problem-solving techniques.
• Increased overall collections efficiency by implementing innovative strategies for contacting debtors.
• Collaborated with other departments to streamline the collections process, resulting in improved productivity.
• Managed a portfolio of delinquent accounts, effectively prioritizing high-risk cases to minimize potential losses.
• Maintained accurate records of all collections activities, ensuring proper documentation for auditing purposes.
• Achieved performance goals on consistent basis.
• Verified and reviewed customer account information.
• Located and monitored overdue accounts by using automated systems.
• Initiated negotiations for debt recovery through email, telephone and mail contact.
• Advised customers of necessary actions and strategies for debt repayment.
• Used skip tracing and other techniques to locate debtors.
• Utilized skip tracing tools to locate clients.
• Negotiated to collect balance in full.
• Processed payments and applied to customer balances.
• Worked with customer to create debt repayment plan based on current financial condition.
• Listened to customers and negotiated solutions that met creditor and debtor needs.
• Monitored customer accounts for payment delinquency and initiated collection efforts.
• Processed debtor payments and updated accounts to reflect new balance.

• Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
• Generated increased sales revenue through effective lead generation and follow-up efforts.
• Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
• Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
• Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
• Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
• Evaluated sales metrics to identify areas for improvement, implementing strategic changes to increase success rates.
• Responded to telephone and in-person requests for information.
• Maximized customer retention by resolving issues quickly.

• Enhanced community safety by conducting regular patrols and responding to emergency calls promptly.
• Improved traffic flow and reduced accidents by enforcing traffic regulations and monitoring intersections.
• Apprehended suspects by utilizing effective communication, negotiation, and conflict resolution skills.
• Conducted thorough investigations for criminal cases, resulting in successful apprehensions of offenders.
• Utilized clear communication and interpersonal skills to build relationships with citizens.
• Issued traffic citations and electronic tickets for violations of traffic laws.
• Gathered necessary information for court appearances and testified as witness under oath in court.
• Enforced traffic laws and ordinances through visual observation and radar speed detection.
• Provided testimony in court proceedings.