Dynamic professional with strong customer service skills, known for delivering prompt and attentive service. Ready to enhance guest experiences through effective communication and attention to detail.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Front Staff
Saravana Bhavan
UPPER MOUNT GRAVATT, Queensland
08.2024 - Current
Greeted and seated customers promptly upon arrival.
Provided detailed menu descriptions and answered customer inquiries.
Delivered food and beverages efficiently to tables.
Monitored dining area for cleanliness and customer needs.
Collaborated with kitchen staff to ensure timely service.
Processed customer payments and handled cash transactions securely.
Assisted in training new staff on service procedures and standards.
Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
Education
MBA - Business Analytics
Griffith University
Brisbane, QLD
Skills
Business analytics
Data visualization
Project management
Customer service
Team collaboration
Financial analysis
Accomplishments
Academic topper Award
Languages
English
Full Professional
Telugu
Native/ Bilingual
Hindi
Full Professional
Certification
Business literacy program (ISB)\
Certification in basics of Power BI
Internship Certificate - JDM Fruit Products Private Limited
Dissertation Certificate - A study on impact of Corruption on FDI