Summary
Overview
Work History
Education
Skills
Timeline
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Chandrika Raghu

Summary

I am a detail-oriented and experienced financial analyst with a financial analysis and accounting background. I am adept at overseeing financial operations, maintaining precise records, and ensuring compliance with accounting standards and regulations. I am seeking a challenging role in a dynamic organization where I can leverage my expertise to contribute to the achievement of the company's goals and objectives.

Overview

6
6
years of professional experience

Work History

Cafe All-rounder

Romeo's Cafe
03.2024 - Current
  • Engaged with customers in a friendly and efficient manner, addressing inquiries, taking orders accurately, and ensuring a positive dining experience.
  • Demonstrated proficiency in food preparation tasks including sandwich assembly, salad making, and pastry handling, maintaining high standards of presentation and freshness.
  • Supported kitchen operations by assisting chefs with ingredient prep, ensuring timely meal service during peak hours.
  • Managed cash transactions and operated POS systems efficiently, maintaining accuracy in payment processing and cash reconciliation.

Senior Analyst

Societe Generale Global Solution Centre
12.2018 - 01.2022
  • Prepared and presented comprehensive financial reports to management and stakeholders, offering valuable insights into performance trends and opportunities
  • Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
  • Led end-to-end billing activities for the team utilizing PeopleSoft Software, including time-tracking, pricing validation, invoice generation, validation, and payments
  • Managed financial transactions and maintained meticulous records, contributing to the successful completion of the company's annual audit.
  • Managed accurate and efficient invoicing processes for all resources, optimizing billing operations
  • Drafted detailed Customer Service Agreement (CSA) and Customer Service Legal Agreement (CSLA) documentation in collaboration with legal and offshore teams

Alliance Coordinator

Startups Club Services Private
11.2017 - 12.2018
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Generated new business leads through direct customer engagement and inbound/outbound marketing strategies.
  • Handled inbound inquiries, initiated work orders, and facilitated purchase orders for equipment replacements.
  • Implemented process updates to enhance scheduling efficiency and reduce discrepancies across calendars and programs.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.

Education

Master of Banking And Finance -

Monash University
Melbourne, VIC
12.2024

Bachelor's in Management Studies - International Business

Jain University
India
05.2017

Skills

  • Customer Service
  • Flexible and Adaptable
  • Excellent written and verbal communication
  • Organization and Time Management
  • Proficient in Microsoft Office Suite, including Excel, PowerPoint, Word and Outlook
  • Experience with PeopleSoft accounting software
  • Budgeting and forecasting
  • Inbound and Outbound customer service
  • Financial reporting
  • Accounts payable support, including invoice processing and reconciliations

Timeline

Cafe All-rounder

Romeo's Cafe
03.2024 - Current

Senior Analyst

Societe Generale Global Solution Centre
12.2018 - 01.2022

Alliance Coordinator

Startups Club Services Private
11.2017 - 12.2018

Master of Banking And Finance -

Monash University

Bachelor's in Management Studies - International Business

Jain University

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Chandrika Raghu