CHANEL DAVISON
South Melbourne,Australia
Summary
Reliable individual with experience in providing exceptional customer service in fast-paced hospitality environments. Skilled in taking orders, preparing food, and operating cash registers. Proven track record of maintaining high standards of customer service during high-volume, fast-paced operations. Committed to delivering a positive customer experience and ensuring customer satisfaction.
Overview
5
5
years of professional experience
Work History
Team leader
Brunetti
Melbourne, Victoria, AU
02.2023 - 12.2023
- Boosted team productivity through effective delegation of tasks and consistent communication with staff members.
- Trained new employees on proper food handling techniques, cash register operations, and customer service best practices for a seamless integration into the team.
- Performed arithmetic functions handling cash, close checks and balance register.
- Scheduled and received beverage and food deliveries, thoroughly checking delivery contents to verify product quantity and quality.
- Secured daily cash by verifying totals and making nightly deposits.
Customer Service Staff Member
Brunetti Cafe Myer Melbourne
Melbourne
07.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Dishwasher
Brunetti Cafe Myer Melbourne
Melbourne
11.2021 - 07.2022
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Sandwich Artist
Subway
Melbourne, Victoria, AU
09.2021 - 10.2021
- Handled cash and credit card transactions and handed back correct change
- Greeted customers in a professional and friendly manner
- Displayed strong organizational skills by stocking food items, restocking supplies, and cleaning equipment regularly
- Followed food safety standards for sanitization and storage of food
- Swept and mopped facility floors during downtime and after closings
- Washed and sliced vegetables and stored unused ingredients in proper containers and fridges
- Crafted a variety of sandwiches and salads to customer specifications
- Performed daily cleaning and sanitation duties in assigned areas, including vacuuming, mopping, dusting, and polishing furniture
- Washed windows, mirrors, and glass surfaces to remove residue
- Demonstrated excellent time management skills by efficiently completing all tasks within specified deadlines
Assistant
Adalvue
Melbourne, Victoria, AU
01.2019 - 12.2020
Education
High School Diploma - Relevant Coursework
Box Hill High School
Melbourne, Victoria12.2016
Skills
- Shift Scheduling
- Team Supervision
- Cash Handling
- Staff Training
- Time Management
- Customer Service
- Empathy and Compassion
- POS System Operation
- RSA
Timeline
Team leader
Brunetti
02.2023 - 12.2023
Customer Service Staff Member
Brunetti Cafe Myer Melbourne
07.2022 - 02.2023
Dishwasher
Brunetti Cafe Myer Melbourne
11.2021 - 07.2022
Sandwich Artist
Subway
09.2021 - 10.2021
Assistant
Adalvue
01.2019 - 12.2020
High School Diploma - Relevant Coursework
Box Hill High School