Chanel Long

• Company Overview: RSM Australia is a full-service accounting firm delivering expert Audit, Tax and Consulting advice to Sydney businesses and individuals
• Personal Assistant to 4 partners in the Risk Advisory Team
• Diary management, organising meetings, preparing meeting agendas and all supporting documentation, taking meeting minutes, following up on action items, room bookings and invitations
• Expenses and travel arrangements
• Weekly reporting and formatting documents
• CRM database management
• Invoice processing using MYOB
• Conflict checks, tenders, proposals, setting up new jobs and client correspondence
• Using our document management system (ECM)
• Timesheets
• Assisting with general communications and emails, letters and memos, as well as PowerPoint presentations
• Partner inbox management

• Company Overview: Cor Cordis is a growing national professional services firm with offices in Sydney, Melbourne, Brisbane and Perth
• Office management, go to tech support, setting up meeting rooms, restock of office & kitchen supplies
• Event coordination, setting up training sessions for staff, facilities management and hardware inventory such as staff laptops
• Personal Assistant to multiple Partners
• Reception relief and welcoming guests
• Expenses and travel arrangements
• Booking and diary management for Partners and meeting rooms
• Administrative tasks for the office as well as support assistance for the National Practice
• CRM database management (HubSpot)
• Invoice processing using MYOB and APS
• Conducting conflict checks and preparing appointment documents for new jobs/companies
• ATO liaison and portal management
• Timesheets
• ASIC correspondence

• Company Overview: Macular Disease Foundation Australia (MDFA) is a national for purpose organisation
• Read and analyse incoming correspondence – including emails, reports to determine significance and plan timely distribution
• File and retrieve corporate documents, records and reports
• Manage and plan meetings with required papers for CEO, Leadership Team, Board and other Committees
• Coordinate Board Meetings, venues and minute taking
• Management of domestic and international travel for CEO
• Coordinate CEO delegated tasks to leadership team, staff and monitor for timely responses
• Filing and storage of key corporate documentation
• Preparation of correspondence such as reports, notes and key meeting minutes
• Reconciliation of CEO credit card and expense claims
• Develop and maintain accurate key CEO contacts
• Projects as determined by the CEO
• Diary management
• Administration support to the Leadership Team, including report formatting
• Converting text reports to PowerPoint presentations
• Special event coordination
• AGM, Board retreats and donor events
• Coordinating new staff recruitment in liaison with the Operations Manager i.e. managing job ads, lodging police checks, preparing induction packs, managing staff building access
• Projects determined by the Operations Manager

• Company Overview: V-Insurance Group is a Corporate Authorised Representative of the global International broker Willis Towers Watson
• Provide daily support to the managing director
• Perform all HR duties for the company such as on boarding of new staff and termination of existing staff
• Prepare offer letters and work contracts to new starters, as well as all on boarding paperwork
• Manage the administrative staff and train new hires on office policies and procedures
• Facilitating human resources processes
• Maintain employee files and records in electronic and paper form
• Office Manager duties
• Manage all company compliance
• Educate and train employees on regulations and industry practices
• Coordinate all IT jobs for the company
• Would be the go-to IT person for all staff
• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• Provide IT support, training and orientation for new technology users
• Manage company website
• Update all sport insurance policy documents and summaries
• Liaising with back-end developers to ensure web and app logic is properly integrated
• Ensuring website function and stability across devices i.e. desktop, mobile and tablet
• Incorporating functionalities and features into websites
• Testing and improving the design of the website

This role was short term due to Covid

• Company Overview: AUB Group Limited is an ASX200 listed group comprising insurance brokers and underwriting agencies operating in >500 locations across Australia and New Zealand
• To provide high quality professional administrative and office support to the Divisional Chief Executive in order to maximise the effectiveness and efficiency of the areas and their time
• Preparation of Board papers, agendas, draft correspondence, reports, briefs and letters on behalf of the Divisional Chief Executive and responsibility for monitoring and following up all outstanding responses, and communication to ensure all deadlines are met or exceeded
• Maintain confidential records and filing
• Diary and travel management including flights, transfers, itineraries and agendas
• Expense management
• Email management, complete accountability for inbox including responding on behalf of, forwarding and prioritising
• Events – ensure attendance at all key industry events as determined by Divisional Chief Executive, calendar of events to be planned out 12 months in advance
• Management of Stakeholder Listings (internal and external), meetings with relevant insurer CEO's, reporting in from PDMs on insurer meetings
• Preparation of board reports and ad hoc reports as required
• Ensuring time is prioritised for 1:1 with AUB Group Executive, 1:1 with Key Internal Stakeholders, AUB Group Board, APAB Action Items relating to Divisional Chief Executive, KPI's/Performance Management/Reviews
• Directorships relating to DCE Austbrokers Panel including management of Board Meeting Schedules, action Items, key contacts and budget reporting
• Minute taking in meetings and distribution of minutes
• Management of Austbrokers newsletter
• Operate with a high level of autonomy in managing effective relationships with key stakeholders
• Contribute to and support the implementation of initiatives which improve the overall efficiency and effectiveness of the business

• Company Overview: AUB Group Limited is an ASX200 listed group comprising insurance brokers and underwriting agencies operating in >500 locations across Australia and New Zealand
• Support to General Manager
• Assistance with diary management, presentations and general daily support as needed
• Assist management team and wider team with support when needed
• Attend all committee meetings
• Assist with agendas and preparation
• Take detailed and accurate minutes
• Finalise and send minutes within a reasonable timeframe
• Organise flights, accommodation, transfers for management team and wider team when needed with complete accuracy
• Events Management, both internal & external
• Liaise with Marketing Communications Manager regarding overall logistics, venues and branding etc
• Source, arrange and manage venues/speakers and presentations
• Manage member registrations, pre and post communications, all lead up/logistics needs
• Be the first point of contact for all general enquiries via phone, email and in person
• Manage the general office phone number and be the second point of action for other team members’ phones
• Manage the AIMS Contact Inbox
• Provide overflow assistance to the finance team when required

• Company Overview: Resolution Capital is a global real estate securities manager with a successful long-term investment track record & ardent culture of fiduciary responsibility
• Diary management
• Travel, accommodation arrangements and itineraries (domestic and international)
• PA for 2 Portfolio Managers
• Collation of monthly and quarterly reports for clients
• Prepare company presentations

This role was a fixed term contract

• Company Overview: TAFE NSW is Australia's leading provider for education and training courses
• Enrolling students into a variety of different courses
• Advising and informing students on all products TAFE offers
• Assisting teaching faculties with administrative work and instructing on all policies and procedures
• Team management i.e. training, rostering and implementing professional development

Role while on working holiday visa

Government contract role while on a working holiday visa.