Summary
Overview
Work History
Education
Skills
Timeline
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Chanel Matulic

Chanel Matulic

Adelaide,SA

Summary

Driven professional with a proven track record at Harris Real Estate, excelling in customer service and team management. For the last 10 years I have worked within the same company continuously exceeding my skillset and challenging myself by taking on different areas of the business. I am a detail-oriented team player with strong organisational skills which allow me to handle multiple projects/tasks simultaneously with a high degree of accuracy.





Overview

7
7
years of professional experience

Work History

Administrative Manager

Bloom Built
01.2024 - Current
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Administrative support for staff, ensuring that their needs are met promptly and accurately in order to facilitate smooth daily operations.
  • Scheduling and booking in jobs with the trades
  • Accounts management including invoicing and payroll.


Sales Associate

Harris Real Estate
03.2021 - 04.2023


  • Build and maintain relationships with clients throughout the whole sale process
  • Manage the preparation of the property before going to market (including organising trades, cleaners, furniture hire, gardeners, photos etc).
  • Conduct property inspections
  • Appraisal property and present selling proposals to potential clients.
  • Manage social media platforms for the team
  • Manage agents diary including booking appraisals, travel and vendor meetings.
  • Assisting with buyer management and negotiating offers.
  • Enhancing team productivity and efficiency by implementing and executing an annual business plan manual.
  • Developed a high-performing team by achieving, monthly, quarterly and annual targets.
  • Championed process improvements within the department by identifying inefficiencies, proposing solutions, and leading change initiatives through regular business planning sessions.
  • Ensured compliance with company policies as well as industry regulations for sales contracts

Team Manager

Harris Real Estate
01.2018 - 03.2020
  • Established team priorities, maintained schedules and monitored performance.
  • Streamlined communication within team, ensuring all members were aligned with project goals and timelines.
  • Increased client satisfaction with consistent communication throughout the sale process
  • Manage trades, cleaners, furniture hire, photos etc in the lead up to the sale campaign.
  • Prepare vendor reports to clients to provide them with weekly updates for their sale campaign.
  • Manage social media pages
  • Price property and prepare selling proposals for potential clients
  • Prepare contracts/sales agencies for clients

Education

Diploma of Property Services - Real Estate

Real Estate Training College
Adelaide, SA
01.2013

High School Diploma -

Marryatville High School
Marryatville, SA
12.2011

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Strategic Planning
  • Problem-solving skills
  • Team management
  • Excellent people skills
  • Marketing/Social media management
  • Contract Preparation
  • Attention to Detail
  • Microsoft office suite (including: Word, Powerpoint, Excel)
  • Xero (payroll & invoicing)

Timeline

Administrative Manager

Bloom Built
01.2024 - Current

Sales Associate

Harris Real Estate
03.2021 - 04.2023

Team Manager

Harris Real Estate
01.2018 - 03.2020

Diploma of Property Services - Real Estate

Real Estate Training College

High School Diploma -

Marryatville High School

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Chanel Matulic