Chanel Mcarthur - Carruthers
11 Herakles Pl Doonside ,NSW
Summary
Confident and articulate individual with commended ability to work with others to achieve set outcomes. Young yet mature with developed employability skills and personal attributes, Leadership and communication skills developed and demonstrated through engagement in sports clubs and associations. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Turf Installer
LAY4YOU
01.2024 - Current
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Adapted quickly to unforeseen challenges during installations, maintaining professionalism and efficiency under pressure.
- Ensured customer satisfaction by delivering timely and professional turf installation services.
- Collaborated with team members to complete projects, leading to higher productivity levels and fewer errors.
- Conducted post-installation inspections to guarantee quality workmanship and address any potential concerns promptly.
- Executed layout and installation of football fields, soccer fields, softball fields, parks and private residents.
Picker Packer
Pharmacare Laboratories
12.2022 - 11.2023
- Implemented time-saving strategies when arranging items in the warehouse, optimizing space utilization, and reducing retrieval times for pickers.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Adhered to industry standards and regulatory requirements, maintaining compliance at all times during the manufacturing process.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Adjusted machines to increase productivity for runs.
Customer Service Agent
Allied Express Transport
11.2021 - 12.2022
- Trained staff on operating procedures and company services.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Investigated and resolved customer inquiries and complaints quickly.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
Merchandiser
Jc’s quality foods
10.2018 - 08.2019
- Lift heavy boxes of products off pallets.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Monitored stock to maintain sufficient quantity of featured product.
- Printed labels and tags for for-sale merchandise.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Communicated and coordinated planogram execution with store management.
Soccer Coach
baulkham hills football club
01.2018 - 08.2018
- Leadership and mentor role to youth players 14 years old and younger.
- Instilled love of sport by helping players to fully grasp gameplay.
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Encouraged athletes, fellow coaches and parents to engage in good sportsmanship with competitors.
- Helped young individuals with social skills out of the football environment.
Dog Walker/groomer
own small buisness
02.2017 - 04.2018
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Monitored dogs throughout walks to avoid obstacles, dangerous situations and confrontations with other problematic dogs.
- Scheduled dog walking services and collected payments from pet owners.
- Cared for pets during owners' absences.
- Took pets on regular bathroom breaks.
- Attracted new clients through referrals and word-of-mouth marketing.
- Offered every owner exceptional customer service and support as well as top-notch care to each animal.
- Brushed coat, cut nails and cleaned ears to promote animal health and wellness.
Junior Hairdresser Stylist
Spritz hair and beauty
01.2016 - 12.2016
- Open and close retail premises.
- Care for customers at the basin.
- Customer service (greeting customers, phone answering, messages and bookings).
- Maintain displays.
- General cleaning.
Education
Certificate II in Construction Pathways -
Northmead Creative And Performing Arts High School
Northmead, NSW01.2016
Work Experience
Northmead Creative And Performing Arts High School
Northmead, NSW2016
Mathematics, PDHPE, Construction, Science, English
Northmead Creative And Performing Arts High School
NSW01.2015
White Card completed -
Northmead Creative And Performing Arts High School
Northmead, NSW01.2015
Skills
- Ability to work under pressure
- Decision making
- Creativity
- Time management
- Teamwork
- Sales Techniques
- Friendly and outgoing
- Active listener
- In-store support
- Visual displays
- Store maintenance
- Hard working
- Motivated
- Soil preparation
- Trimming and weeding
Additional Information
Trent Kiner
General Manager - JCS QUALITY FOODS
0408 872 062
Grant McArthur
Line supervisor - Pharmacare Operations
0478 284 528
Adriana Hyslop
2IC customer service - Allied Express
0415 407 786
Timeline
Turf Installer
LAY4YOU
01.2024 - Current
Picker Packer
Pharmacare Laboratories
12.2022 - 11.2023
Customer Service Agent
Allied Express Transport
11.2021 - 12.2022
Merchandiser
Jc’s quality foods
10.2018 - 08.2019
Soccer Coach
baulkham hills football club
01.2018 - 08.2018
Dog Walker/groomer
own small buisness
02.2017 - 04.2018
Junior Hairdresser Stylist
Spritz hair and beauty
01.2016 - 12.2016
Certificate II in Construction Pathways -
Northmead Creative And Performing Arts High School
Work Experience
Northmead Creative And Performing Arts High School
Mathematics, PDHPE, Construction, Science, English
Northmead Creative And Performing Arts High School
White Card completed -
Northmead Creative And Performing Arts High School
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