Summary
Overview
Work History
Education
Skills
Personal Information
Relocation
Timeline
Generic

Chanel van Rensburg

Thornton,NSW

Summary

With 20 years of experience, I possess extensive knowledge in credit control and account management. As a Senior Credit Controller, I've honed my skills in problem-solving, time management, and teamwork. I excel at anticipating issues, identifying improvements, and delivering timely solutions. My strong teamwork abilities enable me to perform well under pressure, collaborate effectively, and contribute to a positive work environment. My leadership and problem-solving skills have consistently added value to previous employers.

Overview

20
20
years of professional experience

Work History

House Cleaner

Mums2Mums
Newcastle, NSW
03.2025 - Current

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.

• Created spotless surfaces by dusting, sweeping, vacuuming and mopping.

• Mopped hardwood, laminate, ceramic, vinyl, glass and wod surfaces.

• Maintained a safe working environment through proper use of cleaning

products and equipment.

• Vacuumed rugs and carpeted areas ni offices, lobbies, and corridors.

• Dusted picture frames and wal hangings with cloth.

House Cleaner

All Bay Services Cleaning & Property Maintenance
Newcastle, NSW
07.2024 - 02.2025
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Dusted picture frames and wall hangings with cloth.

Relocating to Australia

Settling My Family
06.2024 - 07.2024

Senior Credit Controller

Partner4Life
02.2017 - 05.2024
  • Handling enquiries with Private Health Insurance providers, including Bupa and Cigna
  • Managing cash flows and executing month-end procedures
  • Overseeing legal handovers and ensuring compliance with regulatory requirements
  • Submitting claims to Private Health Insurance and following up on outstanding claims
  • Sending outstanding bills to patients and ensuring timely payments
  • Performing data entry for patient records, billing, and claiming processes
  • Issuing and managing private invoices for patients
  • Managing high volumes of calls to patients and health providers
  • Completing daily tasks efficiently and accurately
  • Responding to enquiries and providing quotations for doctors seeing private patients

Personal Assistant (for Financial Advisor)

Standard Bank
04.2014 - 01.2017
  • Receiving and answering leads related to life and personal investments, as well as wills
  • Scheduling and managing appointments for clients
  • Handling filing tasks to ensure accurate and organised record-keeping
  • Assisting with repurchase processes for customers as needed

Family Commitments

Personal
08.2013 - 03.2014

Receptionist & Admin Controller

Free State Transformers
12.2011 - 07.2013
  • Operating the switchboard and managing reception duties
  • Receiving all clients and ensuring a welcoming experience
  • Managing petty cash and handling financial transactions
  • Coordinating leave requests for personnel and maintaining records
  • Scheduling and managing appointments efficiently
  • Performing filing tasks to maintain organised records
  • Administering diesel fleet cards and ensuring proper usage
  • Handling job cards for transformers and ensuring accurate documentation
  • Managing vehicle licensing and ensuring compliance with regulations
  • Overseeing the ordering of stationery and handling postal duties

Receptionist & Admin Controller

Supply Chain Services
08.2008 - 11.2011
  • Operating the switchboard and managing reception duties
  • Receiving all clients and ensuring a professional and welcoming experience
  • Handling petty cash and managing related financial transactions
  • Processing and managing leave applications for personnel
  • Assisting with sales activities and customer inquiries
  • Overseeing the management of diesel supplies and usage
  • Controlling and tracking pallet inventory to ensure efficient operations

Family Commitments and relocating to another state

08.2007 - 07.2008

Sales Consultant

Musica | Total Sports | Truworths
06.2005 - 07.2007
  • Conducting stock takes to ensure accurate inventory records and identify discrepancies
  • Managing till operations, including processing transactions and handling cash
  • Assisting with sales activities, including customer interactions and transaction processing
  • Handling orders, ensuring timely and accurate fulfillment
  • Receiving and transferring stock between branches to maintain inventory balance
  • Performing administrative tasks to support smooth operations and efficient workflows

Education

Year 12 -

Langenhoven High School
Pretoria, Gauteng, South Africa
12.2004

Skills

  • Sales & Marketing
  • Financial Administration
  • Reception
  • Medical Practice Management
  • Supply Chain Expertise
  • Client Relations
  • Administrative Support
  • Process Management
  • Credit Control
  • MS Office

Personal Information

Visa Status: Temporary Skill Shortage (Subclass 482)

Relocation

Relocating to Australia from South Africa

Timeline

House Cleaner

Mums2Mums
03.2025 - Current

House Cleaner

All Bay Services Cleaning & Property Maintenance
07.2024 - 02.2025

Relocating to Australia

Settling My Family
06.2024 - 07.2024

Senior Credit Controller

Partner4Life
02.2017 - 05.2024

Personal Assistant (for Financial Advisor)

Standard Bank
04.2014 - 01.2017

Family Commitments

Personal
08.2013 - 03.2014

Receptionist & Admin Controller

Free State Transformers
12.2011 - 07.2013

Receptionist & Admin Controller

Supply Chain Services
08.2008 - 11.2011

Family Commitments and relocating to another state

08.2007 - 07.2008

Sales Consultant

Musica | Total Sports | Truworths
06.2005 - 07.2007

Year 12 -

Langenhoven High School
Chanel van Rensburg