Chanelle Iwanow
Hilbert,WA
Summary
A highly organised and proactive administrative professional with five years of experience supporting fast-paced teams across operations and field service environments. I bring strong skills in managing complex tasks, streamlining processes, and providing high-level administrative support to ensure smooth day-to-day operations and long-term efficiency. Thrive in dynamic, high-performance settings and am committed to contributing to team success through collaboration, continuous improvement, and operational discipline. I proactively identify opportunities for improvement and assist in tracking performance through clear outcomes. With a strong focus on communication, problem-solving, and people development, I aim to contribute to an engaging and purpose-driven work environment.
Overview
6
6
years of professional experience
Work History
Light Vehicle Coordinator
Mader Contracting
01.2024 - Current
- Coordinate maintenance schedules for a fleet of 150+ vehicles
- Respond to customer requests urgently and efficiently
- Create work packs for each job
- Managed a team, ensuring smooth communication
- Ordering of parts and maintaining inventory
- Updating systems per vehicle
- Monitored vehicle performance
- Fostered strong relationships with suppliers
Senior Workshop & Field Service Administrator
Mader Contracting
01.2022 - Current
- Oversee fleet management operations
- Mentor administrators
- Calendar management
- Roster management
- Leave request management
- Booking and managing travel
- Flight coordination
- Mobilisation for site visits
- Produce purchase orders
- Maintain registers
- Support project based teams
- Produce invoices (SAP)
- Liaise and build relationships with stakeholders
- Managed timesheets and payroll inquiries
- Expense reconciliation
- Handle sensitive information
- Processing of documents
- Liaise with managers to ensure effective communication
- Track and organise team events
- Organised onboarding for new staff
- Team event management
- Expense tracking
- Meeting preparation for management
- Tasked with data entry, records oversight and issue resolution for team of [Number] customer service personnel.
Office Administrator
Goodall & Co Accountants
11.2019 - 01.2022
- Managed office scheduling and client communication
- Provided administrative support to the director, including invoicing, data entry, and handling client inquiries
- Coordinated office inventory and stationery
Casual Office Administrator
Radar Accounting
07.2019 - 11.2019
- Supported office operations by handling client appointments, phone calls, emails, and invoicing.
- Assisted with social media updates, increasing online engagement during the period.
Education
Year 10 completion -
Byford Secondary College
Cert III - Business
Aspire Learning
Skills
- Autonomous and Proactive Work Ethic
- Strong Organisational and Problem-Solving Skills
- Stakeholder Engagement
- Collaboration and Simplification
- Exceptional Communication Skills
- Technical Proficiency
- Proficient in SAP and Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Calendar Management Expertise
- Project or Technology Team Experience
- Discretion and Confidentiality
- Payroll entry
- Self motivated
- Organisational growth
- Record keeping efficiency
- Regulatory compliance awareness
- Scheduling coordination
- Problem-solving capacity
- Resource allocation expertise
- Budgeting and cost control
- Delivery schedule oversight
- Multitasking Abilities
- Reliability
- Concur
- INX
- Xero
- MYOB
- Time Management
- Leadership
- Communication
- Proven initiative
- Decision making
- Efficient problem solving
- Adaptability
- Attention to detail
- Project management
- Resource management
Timeline
Light Vehicle Coordinator
Mader Contracting
01.2024 - Current
Senior Workshop & Field Service Administrator
Mader Contracting
01.2022 - Current
Office Administrator
Goodall & Co Accountants
11.2019 - 01.2022
Casual Office Administrator
Radar Accounting
07.2019 - 11.2019
Year 10 completion -
Byford Secondary College
Cert III - Business
Aspire Learning