Iris Gu
Wentworth Point,NSW
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Associate
McGrath Epping
Epping
04.2024 - Current
- Provide comprehensive sales support to agents, including conducting research, gathering property information, and preparing marketing appraisal materials
- Conduct property appraisals and prepare accurate and detailed reports for clients, showcasing the value and potential of their properties
- Manage vendor relationships, maintaining regular communication and providing updates on property listings, market trends, and buyer feedback
- Organize and coordinate open homes and inspections, greet buyers at Open houses, call back and follow up the buyers through the campaign
- Assist agents with sales administration tasks, including preparing contracts, managing documentation, replying enquiries
- Prospect new clients by making cold calls, door knocking, DL drops etc.
Marketing and Administration Manager
McGrath Epping
Epping
07.2023 - 04.2024
- Assisted in the development of administrative procedures and systems to improve accuracy and efficiency.
- Organized office operations and procedures, including filing systems, record keeping, data entry, mail distribution and other clerical services.
- Ensured compliance with organizational policies and procedures as well as applicable laws and regulations.
- Manage daily administrative tasks to support the agent and team.
- Coordinate all aspects of property sales from listing to settlement, including client, supplier, and vendor management.
- Attend and manage off-site appointments such as photoshoots, building and pest inspections, and pre-settlement inspections.
- Organize and prepare the agent for listing and appraisal presentations, open houses, and auctions.
- Manage the exchange to settlement period between vendors, buyers, and solicitors, including invoice submissions.
HR Manager
CPIC Fund Management Co.,Ltd.
01.2021 - 01.2022
- Mainly responsible for the management of employee benefits and events, organize staff welfare activities, resolving disputes.
- Maintained relationships with external stakeholders regarding employment issues or concerns.
- Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
- Coordinated training programs for new employees and existing staff members.
Risk Management Analyst
CPIC Fund Management Co.,Ltd.
01.2019 - 01.2021
- Analysis and periodic reporting of the company performance
- Reviewed financial reports for accuracy and completeness in order to identify any areas of concern or opportunities for improvement.
- Daily monitor for financial activities and set rules compliance with the government regulations and policies.
- Participated in meetings with external parties such as auditors or regulators to provide updates on the status of ongoing projects or initiatives.
- Drafted periodic reports relating to the public released data and tables and compliance with outlining progress made towards achieving established objectives pertaining to risk management programs.
PTE Teacher
Wenbo Education Group
01.2017 - 01.2018
- PTE English teacher with class size of twenty plus students, mainly focus on listening and writing.
- School and course promotion (exhibition, print marketing and social media).
- Create 1v1 VIP course for students
International business department (Internship)
Shanghai Hwabao Trust Co., Ltd.
01.2016 - 01.2017
- China's number one ranked financial trust corporation
- Assisting department manager of daily operation
- Assisting senior manager with financial charts and tables production.
Personal Credit Department (Internship)
China Construction Bank
01.2011 - 01.2012
- Junior assistance with customer service and client relations.
Education
Master degree - Accounting
Sydney University
01.2017
Bachelor degree - Economics
Jilin University
01.2014
Skills
- Mandarin
- English
- Office software
- Python
- Adobe
- Photoshop
Certification
- Naati Diploma of Interpreting (LOTE-English)
- Professional Year of Accounting
- Preparing the test of Chartered Financial Analyst
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Sales Associate
McGrath Epping
04.2024 - Current
Marketing and Administration Manager
McGrath Epping
07.2023 - 04.2024
HR Manager
CPIC Fund Management Co.,Ltd.
01.2021 - 01.2022
Risk Management Analyst
CPIC Fund Management Co.,Ltd.
01.2019 - 01.2021
PTE Teacher
Wenbo Education Group
01.2017 - 01.2018
International business department (Internship)
Shanghai Hwabao Trust Co., Ltd.
01.2016 - 01.2017
Personal Credit Department (Internship)
China Construction Bank
01.2011 - 01.2012
Master degree - Accounting
Sydney University
Bachelor degree - Economics
Jilin University
- Naati Diploma of Interpreting (LOTE-English)
- Professional Year of Accounting
- Preparing the test of Chartered Financial Analyst
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