Open To Work
Chang Gyu Kim
BRISBANE
Work Preference
Summary
Results-driven Mobile Phone Repair Technician experienced in advanced diagnostics and repair techniques. Enhanced customer satisfaction through exceptional service, effective communication, and strong problem-solving skills. Managed inventory and ensured quality assurance to uphold high standards in device repairs while delivering timely resolutions to technical issues.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Mobile Phone Repair Technician
MyPhoneGp
Redbank Plains
04.2023 - Current
- Repaired smartphones and tablets, ensuring high-quality service standards.
- Diagnosed mobile device issues using advanced troubleshooting techniques.
- Provided exceptional customer service during device consultations and repairs.
- Managed inventory of replacement parts and tools for efficient workflow.
- Maintained a clean and organized work area to promote safety and productivity.
Education
Some College (No Degree) - Business Administration
California State University of San Marcos (CSUSM)
San Marcos, CASkills
- Mobile device diagnostics
- Repair techniques
- Expert diagnostics
- Maintenance and repair
- Quality assurance
- Inventory management
- Problem solving
Languages
Korean
First Language
English
Upper Intermediate (B2)
B2
Certification
- Queensland Driver Licence (Class C)
- Microsoft Office Specialist (MOS): Word, Excel, PowerPoint, Access
Timeline
Mobile Phone Repair Technician
MyPhoneGp
04.2023 - Current
Some College (No Degree) - Business Administration
California State University of San Marcos (CSUSM)