Chang Gyu Park
Lidcombe,NSW
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
3
3
years of professional experience
Work History
Cafe Worker ( Cafe Black Cups )
Customer
06.2021 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Cafe Worker ( Cafe EEEm )
Customer
01.2021 - 05.2021
- Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Golf Club Hospitality Worker ( RA VIE D'OR CC )
Customer
09.2021 - 02.2022
- Contributed to a positive club atmosphere by actively participating in caddy training programs, staff meetings, and social events.
- Increased club membership retention through exceptional customer service and personalized lesson plans.
Golf Club Hospitality Worker ( Riviera CC )
Customer
02.2022 - 08.2022
- Contributed to a positive club atmosphere by actively participating in caddy training programs, staff meetings, and social events.
- Increased club membership retention through exceptional customer service and personalized lesson plans.
Cafe Worker ( Oliver Brown )
Customer
09.2022 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Cafe Worker ( LAB Bakery )
Customer
04.2023 - 07.2023
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Golf Club Hospitality Worker ( Lotte Sky Hill CC )
Customer
08.2023 - 01.2024
- Enhanced golfer satisfaction by providing exceptional customer service and efficiently addressing their needs.
- Promoted a positive atmosphere by fostering strong communication with guests and coworkers alike.
- Provided valuable guidance to guests on course layout, rules, and proper etiquette.
Education
Associate of Science - Business Administration And Management
MYONGJI University
Seoul, Republic Of Korea02.2020
High School Diploma -
Suwon High School
Suwon-si, Republic Of Korea02.2015
Skills
- Customer Service
- Problem-solving abilities
- Customer Relations
- Problem Resolution
- Payment Processing
- Team Player
- Friendly and outgoing
- Food Service
- Beverage making
Languages
Korean
Native or Bilingual
English
Professional Working
Timeline
Golf Club Hospitality Worker ( Lotte Sky Hill CC )
Customer
08.2023 - 01.2024
Cafe Worker ( LAB Bakery )
Customer
04.2023 - 07.2023
Cafe Worker ( Oliver Brown )
Customer
09.2022 - 11.2022
Golf Club Hospitality Worker ( Riviera CC )
Customer
02.2022 - 08.2022
Golf Club Hospitality Worker ( RA VIE D'OR CC )
Customer
09.2021 - 02.2022
Cafe Worker ( Cafe Black Cups )
Customer
06.2021 - 09.2021
Cafe Worker ( Cafe EEEm )
Customer
01.2021 - 05.2021
Associate of Science - Business Administration And Management
MYONGJI University
High School Diploma -
Suwon High School
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