Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Changjae Jeong

Changjae Jeong

Perth,WA

Summary

Motivated Waiting Staff Member with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Waiting Staff position. Ready to help team achieve company goals.

Dependable Waiting Staff Member successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

4
4
years of professional experience

Work History

Waiting Staff Member

Baskinrobbins 31
04.2022 - 07.2023
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Increased repeat clientele by building rapport with guests through friendly and engaging conversation.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Waiting Staff Member

Izakaya, Japanese Restaurant
05.2020 - 07.2020
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Exemplified outstanding teamwork by assisting colleagues when needed with tasks such as bussing tables or running food orders.
  • Skillfully balanced cash register at the end of each shift, minimizing discrepancies in financial reporting.
  • Effectively handled customer complaints, addressing concerns and finding satisfactory solutions.

Waiting Staff Member

Korean BBQ Restaurant
10.2019 - 03.2020
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Exemplified outstanding teamwork by assisting colleagues when needed with tasks such as bussing tables or running food orders.
  • Skillfully balanced cash register at the end of each shift, minimizing discrepancies in financial reporting.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Waiting Staff Member

Korean Noodle Restaurant
05.2019 - 10.2019
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Skillfully balanced cash register at the end of each shift, minimizing discrepancies in financial reporting.
  • Effectively handled customer complaints, addressing concerns and finding satisfactory solutions.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Education

Bachelor of Education - Physical Education

Inha University
Incheon, Korea
02.2026

Bachelor - Culture Contents & Culture Managements

Inha Univeristy
Incheon, Korea
02.2026

Skills

  • Food station setup
  • Service prioritization
  • Food and Beverage Service
  • Table Bussing
  • Patience and Empathy
  • Menu Recommendations
  • Cleaning and sanitizing
  • Table Setting
  • Exceptional customer service
  • Cash Handling
  • Cool Under Pressure
  • Table setting knowledge

Languages

Korean
Native or Bilingual
English
Limited Working

Timeline

Waiting Staff Member

Baskinrobbins 31
04.2022 - 07.2023

Waiting Staff Member

Izakaya, Japanese Restaurant
05.2020 - 07.2020

Waiting Staff Member

Korean BBQ Restaurant
10.2019 - 03.2020

Waiting Staff Member

Korean Noodle Restaurant
05.2019 - 10.2019

Bachelor of Education - Physical Education

Inha University

Bachelor - Culture Contents & Culture Managements

Inha Univeristy

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Changjae Jeong