Chanh Hoai Lam

Document processing to meet time frame and to the highest degree of quality and efficiency Process documents electronically - scanning, reviewing, classifying, validating, releasing and transfer Documents may be paper, fax and email

Working within a team environment to deliver the required outcomes Operate scanning equipment and data capture processing applications

Customer focus to meet Service Level Agreements (SLAs)

Handle credit card authorisation, cheque and money order banking and other payment process as defined in work schedules and to integrate authorisation and banking results into text files associated with images

Perform box and document destruction as per client contractual arrangements

Perform image and document retrievals requests as required by the client

Mail sorting according to area code or department code and then prepare mail for dispatch

• Equipment operation
• Teamwork
• Reliability