Chanice D'silva
Narre Warren,VIC
Summary
Currently seeking part-time or full-time employment in a dynamic organisation. Responsible and ambitious. Have confidence and possess friendly communication skills with strong work ethics that will aid your company in meeting its goals. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organisation skills.
Overview
5
5
years of professional experience
Work History
Sales Associate
Ralph Lauren
11.2021 - 06.2024
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Sales Associate
Daiso
12.2019 - 08.2021
- Organised racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- My time at Daiso I was promoted to store manager.
Waitress
Pancake Parlor
12.2019 - 02.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
Education
Bachelor of Science - Naturopathic Medicine
Endeavour College
Melbourne, VICBachelor of Science - Dermal Science
Victoria University
Melbourne, VIC09.2022
No Degree - Youth Work
Swinburne University of Tech
Melbourne, VIC11.2020
High School Diploma -
Killester College
Springvale, VIC12.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Relationship Building
- Outgoing Personality
- Cash Handling
- Flexible Schedule
- Sales expertise
- POS System Operation
- Meeting deadlines
- Friendly and Helpful
Availability
All days – time flexible
Volunteer Experience
- Springvale Heights Primary School, 2018, Supervised children during playtime, had to organize classroom activities and stationery, used initiative and emotional intelligence.
- Casey Aquatic and Recreational Centre, My time here, I was an assistant teacher, had to organize class activities and equipment.
Timeline
Sales Associate
Ralph Lauren
11.2021 - 06.2024
Sales Associate
Daiso
12.2019 - 08.2021
Waitress
Pancake Parlor
12.2019 - 02.2021
Bachelor of Science - Naturopathic Medicine
Endeavour College
Bachelor of Science - Dermal Science
Victoria University
No Degree - Youth Work
Swinburne University of Tech
High School Diploma -
Killester College
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