A consistent employee with a desire to take on new challenges. Strong work ethic, adaptability and work well in a highly stimulating and challenging environment. Adept at working effectively unsupervised and quickly mastering new skills.
· Ensuring the efficient flow of online warehouse operation.
· Utilize PVX warehouse management system, Magic systems, and online e-commerce Shopify and Shippit platforms.
· Solving and investigating issues or inquiries from the customer service team.
· Stock and inventory management.
· Coordinate with other departments for sample arrangement.
· Monitoring KPIs and giving feedback to team members for individual development.
· Support and guide team members in areas where required.
· Provide daily reports and occasionally provide reports requested by another department.
Microsoft Programs knowledge and computerized skill
Work well in a team environment or unsupervised
Extensive customer service experience, highly organised & ability to work under pressure
Very punctual with attendance and task deadlines
Problem solver and initiate creative solutions, adapt to any environment
Sales, Reservations and Booking systems